Hi Mikey, sorry for the inconvenience, there was a little hiccup on our website for a while but it should be resolved now. Let me know if you experience this issue again. Thank you!

Thanks for reaching out to us about this error, Marc. We've contacted Keeper and expect that this issue will be resolved shortly.

Thanks for confirming, Jim. I checked with our RDM for Mac team leader, and according to his knowledge, Active Directory synchronizers have never been supported in RDM for Mac. Are you thinking of another feature, perhaps?

Hi, Jim! Thanks for reaching out to us. So that we can better help you, we want to ask: what version of RDM are you using?

3- With that said, there would be no problem allowing this in RDM, it is simply not currently done. If you'd like, you can make a feature request on our forum right here: forum.devolutions.net/forums…. Don't hesitate if you have any other questions! Thanks

2- The option in My Personal Credentials makes sure that most likely the credential that is saved in memory, is from "the user", and there is less chance that it is from an administrator / privileged account.

1- Hi @FrodeFlaten, At the time, we didn't see the need for an admin to put this everywhere. It is safer to put an "always ask password" on your credential and to be prompted for each use.

Hi @FrodeFlaten, If you do a My Personal Credentials in username / password mode, we have the "keep in memory" checkbox which makes the password prompt you the first time you use it, and not after, until RDM is closed. Let me know if it helps ! Thank you

Hi Andrés! Here are 2 documents that can help you: if it's Devolutions Online Drive: kb.devolutions.net/rdm_dod_a… or if it's Devolutions Online Database: kb.devolutions.net/rdm_how_a… . Please let me know if you can find the information you need in these 2 documents. Thank you!

Hi Andrés, Is it possible to know which DataSource exactly please? Thank you

Hi Spencer, it's something we're considering and thinking about. We can't give you any dates for now but we will keep you posted when we have more information. Thanks for your question!

Hi @mdp_bel_it, our team is currently working on a fix for this issue. We'll keep informed on the progress and let you know when the issue is solved. Don't hesitate if you have any questions. Thank you

Hi Kenny, Is it possible for you to send an email at [email protected] please? We would like to investigate this issue with you. Thank you!

Hi Jonny, Thank you for your question! We will actually start working on it very soon! Don't hesitate if you have other questions. Thanks

Hi Helen! Can you please send an email to [email protected] ? It will be easier to investigate this issue with you. Thanks

Hi Craig! Sorry for the delay. If you went to the forum, the support team is going to help you there. But don't hesitate if you have any questions and let us know if everything is fine! Thanks

Hi Andrés, Could you try to upgrade to the latest version of RDM: 2019.1.14? Here's the link to download it remotedesktopmanager.com/hom…. Please let us know if it helped you. Don't hesitate if you have any other questions! Thanks

Hi Andrés! This could happen when getting disconnected from the server, RDM would switch to Offline Mode. Usually, a simple ctrl+F5 will fix this! If you have some trouble again, you can contact the support team directly : devolutions.net/support Thanks!

One last advice that can help you, if it's the free version you are using, is to go on the .40 versionof RDM! If you have other questions or issues, do not hesitate to contact us here or directly the support team! Thank you!