February 4, 2021 at 4:30 PM: Outage Update
A drilling crew cut a fibre connection that has left an entire data centre without service - many service providers and their customers are also without Internet. Our technicians remain onsite. Thank you for your continued patience.
At this time, some of our customers may be experiencing a regional Internet outage. Our technicians are onsite working on repairing a fibre cable that was cut, likely by construction crews in the area. We apologize for this inconvenience and thank you for your patience.
This year, like every other year, we're thankful for you - our wonderful and generous customers. Happy Thanksgiving! (PC: Freepik)
G'mar Hatima Tova to those celebrating Yom Kippur! (PC: Freeimages.com)
L'shanah tovah u'metukah to those celebrating Rosh Hashanah! (PC: Stockfreeimages.com)
We are happy to report that our customers love us back! We are proud to have a team of people who are passionate about customer service and aim to provide 5-star worthy service at all times. That's our promise. Thank you Mark for sharing your experience!
As a small, owner-operated business, we are fully aware that what sets us apart is our unwavering focus on customer satisfaction. Give us a chance if you haven't!
thestar.com/business/2019/08…
Our offices are closed today for the Civic Holiday in Ontario. If you're experiencing issues, please call 1-844-342-5564. / Nos bureaux sont fermés aujourd'hui pour le congé civique en Ontario. Si vous rencontrez des problèmes, veuillez appeler 1-844-342-5564.
Today we commemorate the end of slavery in all British territories through the British Imperial Act in 1834. The passage of this Act launched the Underground Railroad, from which former slaves found their way to Ontario. Read more about it here: bit.ly/2YxjBhw
Did you know that all of our customer support specialists are based in Canada? Every time you call to speak with our representative, they answer right from our Toronto office!
We always recommend going with our pre-configured Wi-Fi enabled modem to save you the hassle. Glad that this customer is thrilled about their new modem!
The True North, strong and free! Happy Canada Day! (PC: Rawpixel.com)














