Stand out from the crowd with Disrupt Retail
Sydney, New South Wales
Joined August 2017
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Disrupt Retail retweeted
Breaking News: The Supreme Court allowed the Trump administration to proceed with plans to restrict mail-in voting. This clears, for now, an executive order that creates “citizenship lists” and directs the Postal Service to decide who gets a mail-in ballot.nyti.ms/4c9980l
How are retailers going to keep up with the ever-rising expectation of the speed of online delivery services? #Delivery #cx #custserv #custexp #expectations
The retail experience is set to change with the new 5G network, enhancing brand communities, the ‘brick-and-click’ trend and the functionality of new technologies. #technology #community #retail #5gamechanger #5G #CX #CustServ #custexp
licenseglobal.com/retail/how…
Apple isn’t the only company to feel the impact of supply shortages, with many companies outsourcing from China needing to adjust the structure of their supply chain. #SupplyChain #logistics #technology #coronavirus #CX
retaildive.com/news/coronavi…
With digital retail channels becoming more convenient for shoppers, sales capacity will no longer be the prime use of retailers’ space, rather their physical presence will focus on Instagrammable and immersive brand moments. #CX #CustServ
#custexp #Retail
forbes.com/sites/karineldor/…
The need to be different is a key driver for shoppers to seek out unique experiences and customised products. #CX #CustServ #custexp #Exclusive #experience #unique #SocialMedia
Retailers need to tailor their rewards programs to cater to the consumer demand for personalisation.
#Cx #CustServ #custexp #personalised #Customers #loyalty #Rewards
Companies can’t only rely on discounts to build brand loyalty. Emotional drivers of loyalty need to be acknowledged in order to retain customers. #loyalty #retention #Customers #Cx #CustServ #custexp
forbes.com/sites/pamdanziger…
Constantly subject to new innovations, the retail industry is likely to see the end of the second-hand stigma, as well as a rise in cross-industry hybrids in the new decade. #retail #innovation #secondhand #shopping #CX
#custexp #CustServ
insideretail.com.au/news/the…
It is not only consumers who are conscious of the ethical and sustainable decisions a company is making, but also employees who seek to work for reputable businesses.
#EX #sustainability #ethical #CustExp #employees #companyculture
With Australian supermarkets predicted to be checkout-free in 10 years’ time, it puts into question whether the loss of the person-to-person connection is really going to benefit our society. #Retail #shopping #connection #society #custserv #CustExp #cx
smh.com.au/business/companie…
While consumers value sustainability, many lack the time to research a company’s environmental initiatives, which is why companies need to highlight it for them. #sustainability
#CX #marketing #packaging #retail
It is critical for retailers to understand the extent to which sustainability is now impacting consumer purchase decisions.
#cx #custserv #sustainability #shopping #fashion
2019 saw the launch of the Iconic’s new sustainable initiative, the fashion vertical, Considered. More retailers need to take into account consumer values if they want to stay in the game. #cx #Retail #sustainability #custserv #iconic #CustExp #values
insideretail.com.au/news/bes…
Employees are your most important asset. Engaged employees are knowledgeable, passionate and more empowered to solve problems. #EmployeeEngagement #EmployeeExperience #CX #EX #employees
Retailers can use their textiles to support a greater cause and in turn gain a better reputation. ASOS is using their garment waste to provide Kenyan women with access to sanitary products and prevent them from missing school and work. #CustServ #retail
psfk.com/2019/11/asos-founda…
Fashion rentals are the perfect fit for environmentally conscious consumers. GlamCorner has tapped into the market providing consumers with the ability to keep up with changing trends, save money and advocate sustainability. #retail #rental #sustainability
smh.com.au/lifestyle/fashion…
Companies that want to do good in the community have proven to gain more attention. Outland Denim's sustainable and ethical practices gained major global recognition after being worn by the Duchess of Sussex, Meghan Markle. #CX #CustServ #Sustainable
insideretail.com.au/news/thr…
Tis’ the season for companies to pay attention to the growing number of customers, employees and stakeholders who are expecting retailers to make a meaningful contribution to the broader community this Christmas. #CX #christmas #retail #deloitte #retailer #Sustainable
