I think it’s because people do not understand that y'shtola is there to get people to play XIV, rather than a “which is the best scion” kind of argument that some people get into. If you play XIV, you will 90% prefer someone else because yshtola has low screen time, but she has undeniably one of the best designs, and that’s what she is there for, to represent the game, and she does that well Back when I did not play XIV, I always thought in DISSIDIA NT that yshtola looked really cool, and that’s all you need to get someone into the game sometimes, y'shtola is just a better hook to get people to play the game. From what I understand, a similar thing happens on XI, where Shantotto is the most known character, but in the actual game she does not appear as much and people that actually play XI would prefer someone like Iroha. Maybe it’s not 1:1 like that but you get it The perspective of people that don’t play XIV and the actual ones is different, and that’s why she will always be the go to pick, meanwhile the playerbase would prefer someone like Emet or Alisae/Thancred