Part One: I am writing to express my profound concern and dissatisfaction regarding a bulletin issued by Ford Motor Company in September 2021, about the 2017-2019 Ford Escape engines manufactured before April 2019. As a valued customer, I find the issues

Part Seven: including the necessary repairs or replacements, at no cost to the affected customers. Furthermore, I expect a detailed explanation of the steps Ford is taking to prevent similar issues in the future and ensure the long-term reliability of its vehicles.

Part Six: been resolved if Ford had been diligent and exhibited foresight in prioritizing their customers' well-being. I urge Ford Motor Company to take immediate and comprehensive action to rectify this situation. Ford must provide a swift and effective resolution, including

Part Five: This issue should not be addressed merely through a bulletin provided to car repair places. It warrants a full recall for the affected engines manufactured during this time. Customers should have their engines replaced and be reimbursed for any repairs that could have

Part Four: severity of the issue and the impact it has on the reliability and safety of my vehicle. Such a critical flaw not only undermines my confidence in Ford's engineering and quality control but also poses a significant inconvenience and potential safety risk.

Part Two: outlined in this bulletin specifically the potential for low coolant levels, white exhaust smoke, and rough engine performance due to coolant intrusion into the cylinder—to be wholly unacceptable. Between September 12, 2024, and January 7, 2025, I have spent $1,882