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Edinburgh, Scotland
Joined June 2014
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Edinburgh Napier IT Support is not here anymore retweeted
NEWS | #EdNapier is among the first in the UK to be recognised for its commitment to cyber security education under a new initiative from the National Cyber Security Centre (@NCSC) – a part of @GCHQ. 💻 🚨
Full story 👉🏻 orlo.uk/V4ktm
#InOurBones
Edinburgh Napier IT Support is not here anymore retweeted
We are pleased to announce that this has now been resolved.
We encountered a degradation between the following times:
PST Dec 09 07:13 - Dec 09 13:30
GMT Dec 09 15:13 - Dec 09 21:30
AEDT Dec 10 02:13 - Dec 10 08:30
Well done to the hard working JKCC staff- well deserved
Congratulations to the Jack Kilby Computing Centre Helpdesk Staff, who have won Best On-Campus Service in our student-nominated Excellence Awards 2020!
#ENSAExcellenceAwards2020 #EdNapier #EdinburghNapier
napierstudents.com/excellenc…
Update: University websites now restored
The issue with the University websites has now been resolved and the services restored. Thank you for your patience. We apologise for any inconvenience caused by this unscheduled downtime.
napier.ac.uk/service-status
[email protected]
Edinburgh Napier IT Support is not here anymore retweeted
Mac Users: Apple will release the next major version of macOS, Big Sur on 12/11/20
This won't work with the VPN software provided by the University. If you use a Mac with the VPN do not upgrade to Big Sur until we’ve confirmed that it is safe to use:
staff.napier.ac.uk/Announcem…
Some University websites are currently unavailable. We’re working to resolve the issue and will send out a further communication once the websites are back online. We apologise for any inconvenience caused by this unscheduled downtime
Edinburgh Napier IT Support is not here anymore retweeted
The issue with Resource Booker has now been resolved. We apologise for any inconvenience caused. If you experience further issues with the service please contact us: my.napier.ac.uk/IT/AboutUsan…
For further service updates check our Service Status Screen: napier.ac.uk/service-status
Mac Users: Apple will release the next major version of macOS, Big Sur on 12/11/20
This won't work with the VPN software provided by the University. If you use a Mac with the VPN do not upgrade to Big Sur until we’ve confirmed that it is safe to use:
staff.napier.ac.uk/Announcem…
The issue with Resource Booker has now been resolved. We apologise for any inconvenience caused. If you experience further issues with the service please contact us: my.napier.ac.uk/IT/AboutUsan…
For further service updates check our Service Status Screen: napier.ac.uk/service-status
We’re aware that there is an issue with Resource Booker, some are experiencing difficulty accessing the service.
We’re working with the provider to resolve the issue and will send a further tweet when the service is back online.
We apologise for any inconvenience caused.
Edinburgh Napier IT Support is not here anymore retweeted
We believe that report generation times are returning to normal. However, some users may still be experiencing degraded report generation times, due to the backlog created by yesterday’s incident. You can track the progress by visiting our status page: bit.ly/3jZZgYL
Edinburgh Napier IT Support is not here anymore retweeted
Users will still continue to experience slow report generation during this time while we process the backlog of submissions.
To track the progress of this issue please visit our status page at bit.ly/3jZZgYL
Edinburgh Napier IT Support is not here anymore retweeted
bit.ly/11Lw78, bit.ly/2Htuxjw, iThenticate, SimCheck, Similarity and Originality are currently experiencing an unexpected service degradation.
We believe we have resolved the issue and we are continuing to monitor the situation.
Update: Online Video Service now Restored
The issue with the Online Video Server has now been resolved and the service restored. Thank you for your patience.
We apologise for any inconvenience caused by this unscheduled downtime.
The Online Video Server is currently unavailable.
Information Services are working to resolve the issue and will issue a further update once the service is back online.
We apologise for any inconvenience caused by this unscheduled downtime.
In order to upgrade Moodle's storage infrastructure, the service will be unavailable from 0700 to 0800, Thursday 29th October. Information Services apologise for any inconvenience this may cause. For any enquiries please contact the IS Service Desk.
Edinburgh Napier IT Support is not here anymore retweeted
UoE is currently experiencing an intermittent network availability issue. As a result users may lose connectivity to the UniDesk Service. This is currently under investigation and we will provide further update shortly.
alerts.is.ed.ac.uk/index.cfm…
In order to carry out essential security maintenance there will be an interruption to the Moodle service on Friday 2nd October from 0730 to 0800 BST Information Services apologise for any inconvenience this may cause. Please contact the IS Service Desk for any enquiries.
We believe the issue with signing into Moodle and other Napier services should now be resolved. If you are still having issues try using a private browser or clear cache and cookies: refreshyourcache.com/en/home…
#EdNapier #EdinburghNapier