
Let’s get picky 🗺️ 📸 Tag us in your holiday snaps #myfirstchoice
Joined March 2009
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Replying to @Andrewj78098218
Hi Andrew, you’re very welcome. Thanks for your patience while we looked into this further, and we’re pleased we could resolve it for you. If you need anything else, please do let us know 😊
Replying to @Andrewj78098218
Hi Andrew, I'm really sorry to hear that you wish to raise a complaint regarding your booking. If you could send us a DM with your booking reference number, we'll be happy to take a look at this for you.
Replying to @pad646505
Hi, sometimes this can happen when a hotel has their adult age set at 16+ and the adult age on our website is 18+. I would advise popping our sales team a call on 0203 451 2690 and they will be able to get this booked for you without any issues. I do apologise for that! 🌞✈️
Replying to @afox73
Hi Annabel, we're really sorry to hear this. If there's anything we can help with please don't hesitate to send us a DM with your booking reference and details of your query and we'll do our best to help for you.
Replying to @JordanShaw26
Hi Jordan, thanks for getting in touch and I'm sorry to hear this! if you can drop us a DM with your booking reference number, we'll be happy to take a look and help with this for you 🙂
Replying to @daveyruthers
Hi David, please pop us a DM with your booking details and we can look into this for you! 🙂
Replying to @daveyruthers
Hi David, so sorry to hear that your return flight has been cancelled down. Please pop us a DM with your holiday details so that we can take a look at this for you! 💗✈️
Replying to @daveyruthers
Hi David, we understand your frustration and truly appreciate your patience. We’re following all Government advice and contacting all affected customers by departure date.
Rest assured we’re doing everything we can, and you can reach out to our team anytime to check for updates.
Replying to @Terristarfish
So sorry that you are having issues accessing your booking Teresa, I will pass this over to our IT team to investigate. Thank you for letting us know! 💗✈️
Replying to @Monetization26
If you can please pop us a direct message with your holiday details, I can locate the email and advise further. Thanks! 😀
Replying to @Monetization26
Hi Mr Gray, please pop us a direct message with your booking details and we can discuss any concerns with you! 💗✈️
Replying to @Monetization26
Hi,
Would you like to send us a private DM so we can look further into this for you.
^Chloe.
Replying to @Monetization26
Hello, we do understand that recent reports can be worrying, however sickness cases in Cape Verde have dropped sharply and are now below the global average. If you'd like to explore your options, our team are here to help on 0203 451 2690 or via Live Chat on our website.
Replying to @lanabohill
Hi Lana, thank you for getting in touch. At the moment we don't currently have a discount available, we're really sorry about that. We would always advise to keep your eyes peeled however, in case any new offers or discounts show up! 👀
Replying to @Just27541Me
Hi
Thanks for reaching out and I’m sorry for the confusion and frustration caused by the pricing you’ve seen.
You can call our travel advisors on 0203 451 2690 and they will be happy to help you look for a great solo deal.
^Sandra
Replying to @EllsBellsES
Hi Elena, you can reach us on 0203 451 2690 until 7pm Monday-Friday, and 5pm Saturdays/Sundays. At busy times it may take a little longer to get through but our team will be with you as soon as they can 🙂 We also have Live Chat facility which is open until 8pm each day!
Replying to @FPLGunner
Hi, so sorry to hear your transfer is delayed. Please pop us a message with your holiday details and we can take a look at this for you! 💗
Replying to @BethanyK11223
Hi Bethany, so sorry to hear that your trip with us did not go as planned. Please pop us a message with your holiday details and we can investigate this further for you. 💗
Replying to @BethanyK11223
Hi Bethany, so sorry to hear that your trip with us did not go as planned. Please pop us a message with your holiday details and we can investigate this further for you. 💗
Replying to @MadisMerak
Hi there, if you can send us a DM with your booking reference number, we can certainly take a look at this for you and advise further.