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A consulting, change management and training business with its roots in retail. We have a portfolio of 100+ clients across the UK, Europe and South Africa.

London UK
Joined January 2010
Photo by First Friday (@FirstFridayUK)Photo by First Friday (@FirstFridayUK)Photo by First Friday (@FirstFridayUK)Photo by First Friday (@FirstFridayUK)Photo by First Friday (@FirstFridayUK)Photo by First Friday (@FirstFridayUK)Photo by First Friday (@FirstFridayUK)Photo by First Friday (@FirstFridayUK)
First Friday retweeted
The #future of #retail shopping in 2027 by @wef #innovation #disruption #Digital #numerique – at Paris, France
History🇬🇧Marks & Spencer: busy, busy! rubbing shoulders! choc-a-bloc! heaving! what a gaggle! look at that mob! rammo!
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Things are about to get even busier! Just remember over the next few days, no matter how busy.....a smile goes a mile in #CustomerExperience #Retail #BlackFriday #ThursdayThoughts
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[ #DigitalTransformation ] 10 things that will become obsolete, thanks to #IoT #BigData #AI #Cloud #CyberSecurity #blockchain #Fintech #CX
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First Friday retweeted
Whirlwind #orif17 trip. Best quote from Lucy Partridge(Asos) paraphrasing @FCBarcelona: @ASOS is "more than a website - we're a destination"
Great day filming for @GWandShows with #DrRossCameron from @LandscapeSheff. How will we choose plants in the future? 💚
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Tesco is about to scrap its plastic carrier bags ind.pn/2flvdyU
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When we talk about supporting British farmers we really mean it. #TheCoopWay #CoopAGM
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Power up the strengths of your people to accelerate from ‘good to great’ #HR #strengths #career #loyalty #engagement ow.ly/Ymzw30bVoxq
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Are you a trusted leader? See how to build high trust leadership in a digital world ow.ly/hpSy30bwBdQ #trust #leadership #strengths
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First Friday retweeted
bejewelled ice-creams, topiary dinosaurs, flower pods and now the world's smallest ice-cream. What's next #makeitreal
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First Friday retweeted
Poor customer service is costing British businesses £37bn. bit.ly/2lOANc0
Thank you to @FirstFridayUK for sponsoring a fantastic Merchandise Financial Planning dinner event at @Fortnums last night.
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Replying to @Wiggle_Sport
@wigglebikeshop CIO Jeff Wollen: Choose great partners. People matter. Thank you to our partners @OLRretail @FirstFridayUK @HitachiGlobal
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Thank you to our #REX17 sponsors @Adyen, @e2xLimited, @FirstFridayUK & @retail_consult - we couldn't have done it without you.
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Thank you also to our #REX17 sponsors: @Adyen, @e2xLimited, @FirstFridayUK and @retail_consult - we appreciate your support.
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Lots of excitement in the lead up to our 10th anniversary! 10 years of #strengths #friyay
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