Nouveau dans le e-commerce. Discord de malade pour aider la communauté https://teapawt.net/t.co/xFtc53TTe5
Joined July 2023
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Fish retweeted
⚠️UPDATE: The situation with @Shopify has now become even more serious @ShopifySupport @Shopify @ShopifyEng @tobi
After our appeal regarding the first Shopify Payments hold was rejected without any explanation or assistance, Shopify has now placed a SECOND store of ours on HOLD, operating in a completely different market.
And we still have NO RESPONSE or explanation.
This is simply NOT ACCEPTABLE.
We are a legitimate business operating real brands. We hold inventory, ship our orders, respond to every customer inquiry quickly, and maintain extremely low dispute and refund rates.
On the first store alone:
• 2,196 orders
• 2 chargebacks — 0.09%
• 0.82% refund rate
• Every order shipped
• Customer inquiries answered within 24h
• Requested verification information provided
Yet €84,000 remains frozen for up to 120 days, our appeal was rejected without any clear reason, and now a SECOND store in a different market has been placed on hold as well.
We have employees, freelancers, suppliers and partners who depend on our business.
These decisions are not just numbers on a dashboard. Without any clear justification or meaningful communication, they are putting our business (and the people who work with us) at serious risk.
If there is a compliance or verification issue, tell us EXACTLY what is required. We are ready to provide any document or information immediately.
What is not reasonable is freezing substantial business funds, disabling payment processing across multiple stores, rejecting an appeal without a clear explanation, and then leaving a legitimate merchant without meaningful support.
@ShopifySupport we urgently need a HUMAN REVIEW and escalation to the Shopify Payments / Merchant Trust team.
Ticket ID: 745084c4-9d05-4589-a3ff-68988af93bd2
We need someone to actually review our case and tell us what is happening.
Please RT for visibility. 🙏🏼
@Shopify @ShopifySupport @ShopifyEng @tobi Our Shopify Payments account was disabled just 2 hours ago. €84,000 is now frozen for up to 120 days and our customers can no longer pay on our store.
This is bringing our business to a complete stop overnight. We need urgent help.
The facts, all verifiable:
• 2,196 orders
• Only 2 chargebacks — 0.09%
• 0.82% refund rate — mainly customers who changed their mind after ordering and were immediately refunded
• Every order has been shipped
• Every customer inquiry answered within 24h
• Identity verification completed and requested information provided
We were told Shopify Payments was disabled because the required identity verification was not completed, despite us having completed the verification process and provided the requested information. We are ready to provide ANY document again immediately if necessary.
What makes this extremely difficult is the impact: €84,000 from our business is now frozen for up to 120 days, customers cannot complete their purchases, and our scaling has been stopped overnight.
This doesn’t just affect us. We have suppliers, freelancers and partners relying on these funds. We now find ourselves unable to pay people we work with because money generated by our business is suddenly inaccessible.
With a 0.09% chargeback rate across 2,196 orders and only a 0.82% refund rate, we genuinely don’t understand how a verification issue can result in our entire payment operation being shut down and €84,000 being held for months.
We’re not asking for special treatment. We’re asking for an urgent HUMAN REVIEW of Ticket ID: 745084c4-9d05-4589-a3ff-68988af93bd2
If anything is missing, tell us exactly what you need and we’ll provide it immediately.
@ShopifySupport please escalate this to the Shopify Payments team. Our DMs are open.
A RT could genuinely help us reach the right person at Shopify. 🙏
Fish retweeted
@Shopify @ShopifySupport @ShopifyEng @tobi Our Shopify Payments account was disabled just 2 hours ago. €84,000 is now frozen for up to 120 days and our customers can no longer pay on our store.
This is bringing our business to a complete stop overnight. We need urgent help.
The facts, all verifiable:
• 2,196 orders
• Only 2 chargebacks — 0.09%
• 0.82% refund rate — mainly customers who changed their mind after ordering and were immediately refunded
• Every order has been shipped
• Every customer inquiry answered within 24h
• Identity verification completed and requested information provided
We were told Shopify Payments was disabled because the required identity verification was not completed, despite us having completed the verification process and provided the requested information. We are ready to provide ANY document again immediately if necessary.
What makes this extremely difficult is the impact: €84,000 from our business is now frozen for up to 120 days, customers cannot complete their purchases, and our scaling has been stopped overnight.
This doesn’t just affect us. We have suppliers, freelancers and partners relying on these funds. We now find ourselves unable to pay people we work with because money generated by our business is suddenly inaccessible.
With a 0.09% chargeback rate across 2,196 orders and only a 0.82% refund rate, we genuinely don’t understand how a verification issue can result in our entire payment operation being shut down and €84,000 being held for months.
We’re not asking for special treatment. We’re asking for an urgent HUMAN REVIEW of Ticket ID: 745084c4-9d05-4589-a3ff-68988af93bd2
If anything is missing, tell us exactly what you need and we’ll provide it immediately.
@ShopifySupport please escalate this to the Shopify Payments team. Our DMs are open.
A RT could genuinely help us reach the right person at Shopify. 🙏
Fish retweeted
@Shopify @ShopifySupport @ShopifyEng @tobi My Shopify Payments payouts have been frozen for days and I still have no clear answer.
Overnight, ~$35,000 of MY money got locked under a "Merchant Trust" review, no timeline, no way to move forward.
And here's the thing: I did everything right. I received the document request and submitted every single document immediately. My own admin dashboard now says "submitted under review," with nothing pending on my side.
I'm a 100% legitimate store real products, real customers, real suppliers and a team to pay. This hold is blocking my entire business, and every day it costs me more.
I'm fully compliant and ready to provide anything needed. I just need clarity, a real timeline, or a partial release so I can keep operating.
Please escalate this. My DMs are open.
If anyone can RT to help increase visibility, I'd really appreciate it 🙏
Fish retweeted
@Shopify @ShopifySupport @ShopifyEng @tobi — My Shopify Payments was disabled yesterday morning. $37,000 frozen for 120 days. This store is my ONLY source of income. I need help.
The facts, all verifiable:
• 2,500+ orders fulfilled since July
• 0.16% chargeback rate (the risk threshold is 0.65%)
• 4.3★ "Excellent" on Trustpilot
• 1.5% refund rate — we proactively refund any unhappy customer, that's WHY disputes stay low
• Every customer email answered within 24h, orders shipped within 24h with tracking
• Zero unpaid Shopify bills, two stores, long-time paid app stack
Here's what makes this brutal: Shopify Balance was my main account. I never moved money out to the bank bcs I was in scaling phase. So this hold froze EVERYTHING I have — $37k from orders already delivered to happy customers. I have a supplier on net-20 terms, freelancers to pay, 135 paid orders awaiting fulfillment that this freeze puts at risk… and barely enough left to live.
Shopify's own risk team reviewed my account in July and REDUCED my payout delay from 5 to 3 days based on my track record. Nothing changed since — except more volume, same clean numbers.
I'm not asking for special treatment. I'm asking for a human re-review of ticket 12490461, and at minimum a partial release of funds against delivered, undisputed orders while the review is ongoing.
I'll provide any document immediately. My DMs are open.
A RT helps more than you know. 🙏
Fish retweeted
1/ 🧵 J'ai monté une page produit complète en 30 secondes de travail. Sans thème premium. Sans app de bundle. Sans toucher une ligne de code.
Et le résultat est propre : structure qui convertit, visuels, bundle, prête à recevoir du trafic.
L'outil : Jean-Claude. Mon app, elle vient de sortir sur le Shopify App Store 👇
2/ Jean-Claude = une app Shopify qui construit ta page produit à ta place.
Tu remplis un formulaire court. Quelques minutes plus tard, la page est en ligne sur ta boutique.
Mais le vrai game changer, c'est pas la vitesse…
3/ …c'est le point de départ.
Tu lui donnes soit un lien concurrent, soit ton propre contenu (tes vidéos, tes images).
Il analyse, il écrit, il génère les visuels, il monte la page. Tu donnes le brief, il exécute.
4/ 🎯 Ce qu'il fait concrètement :
→ il crée le produit sur Shopify
→ il génère toute la page
→ 12 images produit
→ un bundle intégré
→ compatible avec tous les thèmes
5/ Les 12 images, tu n'en gardes que les meilleures.
Tu ne subis pas une image générée au hasard, tu choisis dans un lot. Et les visuels sont inspirés des plus gros shops.
6/ Le bundle est intégré directement dans la page.
Pas besoin d'installer une app de bundle pour lancer un test. C'est dedans.
7/ Et ça tourne sur tous les thèmes.
Donc tu lances ton testing sans acheter de thème premium et sans payer d'app en plus. Zéro investissement avant d'avoir validé le produit.
8/ 🔒 Et tout est 100 % unique.
Du copywriting jusqu'aux images : rien n'est copié sur personne, tout est généré pour toi.
Aucun risque de te faire DMCA.
9/ Par défaut, il te monte une structure de sections qui convertissent.
Mais si t'as déjà tes propres sections, tu les importes et tu gardes ta structure à toi.
10/ 📊 Ce que ça change vraiment :
À partir d'aujourd'hui, il ne te reste plus que les créas à faire pour lancer un test produit.
La page n'est plus jamais ce qui te bloque.
11/ Le meilleur ? Il y a un essai gratuit.
Tu testes, tu montes une page, tu te fais ton propre avis avant de payer quoi que ce soit.
12/ 2 précisions honnêtes :
C'est une V1. Soyez indulgents — et balancez vos retours, surtout les négatifs. C'est exactement ce qui va la faire avancer.
13/ Et les bundles sont classiques : largement suffisants pour tester, mais ça ne remplace pas une app aussi complète que Moon ou Rapi.
Pour le moment en tout cas 🙂
14/ C'est dispo ici : apps.shopify.com/jean-claude (essai gratuit)
Honnêtement testez-la. Elle est sortie il y a quelques jours et c'est le truc qui m'a fait gagner le plus de temps cette année.
Voilà les bro, let's go tout prendre au Q4 🚀
PS : merci à tous les frérots qui ont testé l'app en bêta et qui ont permis de l'optimiser au maximum 🙏
Fish retweeted
🚨 En ce moment tout le monde parle de native ads et de funnels…
Mais 95 % des gens se plantent complètement et brûlent leur budget.
J’ai pris les 100 meilleurs native ads + funnels qui convertissent vraiment (beauté, supplements, santé, ecom…)
Je les ai décortiqués un par un comme un malade
Résultat ? Un Google Doc de + de 25 pages ultra-détaillé avec :
✅ Les meilleur hook en native ads
✅ Longueur idéale du copy (et pourquoi)
✅ Headlines + CTA qui font exploser le CTR
✅ Les 5 types de funnels qui convertissent le mieux (listicle, advertorial, presell, quiz, etc.)
✅ Templates prêts à copier-coller
✅ Les erreurs fatales que 9/10 marketers font (et qui tuent leurs ventes)
Bref : tout ce que les grosses brands ne veulent surtout pas que tu saches.
Like + RT + commente « NATIVE » et je t’envoie le doc en MP (tu dois me follow).
Je le retire dans 48h
Fish retweeted
We scaled our supplement brand to $3M/month with MRR
$35M+ run rate this year
30k+ subscribers
77.7% margins
I put our entire strategy into one doc + a 30 min video
I covered:
- the MRR model that pays you even when your ads are off
- outscaling your competitors
- the creative engine behind every winning ad
- how to actually scale past $1M/month
- the payment processors nobody's using yet
& more
Like + RT + Comment "PLAYBOOK" and I'll send it straight to you
Fish retweeted
@Revolut à cause de vous, j’ai plus de 90 000 € en attente demain, ça fera plus de 100 000 € c’est plus possible, je dois payer énormément de choses, j’ai vraiment pas envie que ça ruine mon entreprise, aidez-moi s’il vous plaît @revolutsupport !
Entreprise française, +900 000€ bloqués par @Revolut depuis plusieurs jours notre activité est à l'arrêt. Le "client suspect" qu'on nous demande de justifier est simplement notre prestataire de paiement Shopify/PayPal On attend un déblocage rapide !!!! @revolutsupport
Fish retweeted
@ShopifySupport @Shopify
@ShopifyEng @tobi
Mes versements sont suspendus alors que j’ai moi-même réaliser les paiement
J’ai un loyer, des salariés et une famille à nourrir.
Aucun retour du support malgré mes relances.
vous pouvez RT + @Shopify
ça prendre 2 secondes.
Fish retweeted
@Shopify @ShopifySupport @ShopifyEng
Shopify just banned my Shopify Payments again mid-scale.
They claim high chargebacks… I have 0 disputes.
4th store shut down despite being compliant.
Tried everything: new email, IP, account, company.
Nothing works. No explanation.
Fish retweeted
@Shopify @ShopifySupport @ShopifyEng @tobi
My Shopify Payments were suddenly suspended with no explanation or email.
Funds are on hold and my business is completely blocked.
I’m fully compliant and ready to provide any documents. I just need clarity.
Please escalate. DMs open
Fish retweeted
@Shopify @ShopifySupport @ShopifyEng @tobi
My Shopify Payments payouts have been suspended without any reason.
I woke up this morning and everything was working fine then suddenly all payouts were frozen and my account got suspended.
No email. No explanation. No required action on my side.
The only message shown in my dashboard says it could be related to verification, incorrect banking details, or product eligibility but I haven’t received anything to review or submit.
I’m honestly shocked.
Now a significant amount of funds is on hold, completely blocking my business. I have a team to pay, and overnight everything stopped without warning.
I’ve reached out multiple times but haven’t received any clear response.
I’m fully compliant and ready to provide any documents immediately I just need clarity and a way to resolve this.
Please escalate this. My DMs are open.
If anyone can RT to help increase visibility, I’d really appreciate it 🙏
Fish retweeted
Comment j’ai créé une marque de 0 à $1M/mois en moins de 90 jours juste avec de L’IA et 10% de conversion. Je VOUS DÉVOILE TOUT dans cette étude de cas d’1H.
Like, RT & Commente “BRAND” pour recevoir l’étude de cas en privé (tu dois me suivre @shadox_a pour que je puisse te DM)
Fish retweeted
@ShopifySupport @Shopify
My Shopify Payments account has been under review since January 29, 2026.
€35,000 currently on hold.
Despite daily follow-ups via chat and emails, I have received no clear update.
I am fully compliant and ready to provide any documentation required immediately.
This prolonged freeze is significantly impacting my business operations.
I respectfully request a direct escalation and clarification.
Available via DM with full details.
Fish retweeted
Je suis à la recherche d'experts en génération d'ads IA (statics / b-roll / UGC).
Afin de tourner des vidéos dans la Zecom Academy, et de montrer aux membres comment gérer les meilleures ia sur ce sujet (prompt, modèles à utiliser, astuces...), pour créer tous types d'ads.
On peut s'arranger en rémunération monétaire, ou mise en avant de vos services (s'ils sont bons).
Venez en privé si vous maîtrisez un de ces sujets et que ça peut vous intéresser. 🙏