Special offers for recruiting your dream team....

Get the inside track on Go Ahead and Edinburgh Trams' Martin Dean with our latest Q and A. Click on the link below to find out more.... bit.ly/FFC-Briefing-1

Week 2 of our Delight the Customer training sessions with Bus Eireann drivers. By November, we will have trained all 1,500 drivers!

Lovely advert for Flash Forward in the @WaltonCasualsFC matchday prog...and on same page as column from a former Premier League title winner and current Sky Sports pundit....

At South Mimms Services for the Transport Focus presentation on the latest Motorway Service Station Customer Satisfaction scores. @AnthonySmithTF in good voice as ever!

We've completed over 70 of our in-depth 'root & branch' customer service health assessments now. Get in touch to find out how we can help your business deliver a better experience for your customers! ow.ly/QbKO50uYUhE

Have you subscribed to our podcasts? Hosted by our own Alex Warner and Mark Kipling, we cover hot topics for the passenger transport industry. #delayrepay #newjob #diversity #coachtravel #DRT Don't miss out! Listen here - ow.ly/oSGl50uYU5w

How absolutely sexy and downright utterly gorgeous and stunning is this work of absolute beauty. Well done @DavidHorne

Great night at the Oval as DfT Permanent Secretary Bernadette Kelly speaks at the CILT Rail Forum Dinner in partnership with Flash Forward Consulting

Out in Dublin filming customers talk about their deep emotions around customer service on buses as part of our Delight the Customer training for 1,500 Bus Eireann drivers