❗Students: This is your LAST CHANCE to submit your entries for this year's youth programs: • 2026 Washington Youth Tour (open to high school juniors) • 2026 Senior Scholarships (open to high school seniors) • 2026 Calendar Art Contest (open to all K-12 students) Don't miss your opportunity to enter for a chance to win an all-expenses paid trip to Washington, D.C., win a college scholarship, or have your artwork featured in next year's Student Art Calendars! Entries and applications for all of these programs are due tomorrow, February 27. Learn more about each of these programs and submission guidelines on our website: cemc.org/programs/community-…

We are incredibly grateful to share that over the weekend, power was restored to all CEMC members impacted by last week’s winter storm. This effort would not have been possible without the dedication of our lineworkers, tree trimming crews, right-of-way teams, contractors, dispatchers, engineers, and support teams working behind the scenes. We are also deeply thankful for the mutual aid crews and neighboring utilities and cooperatives who answered the call and stood shoulder to shoulder with our crews through some of the most severe damage to our system in our cooperative’s history. Most of all, we want to thank you, our members. Your patience, kindness, and constant support for our team throughout this outage meant more than we can say. This storm was a reminder of what it means to be a cooperative. We serve our communities because we are part of them, and we don’t stop until every last member is restored. Together, we weather the storm. Together, we move forward.

**1/30 Evening Restoration Update** SITUATION UPDATE As of 9:30 p.m., just 107 members remain without power across our service area. Sumner: 105 (down from 722 this time yesterday) Robertson: 2 (down from 45 this time yesterday) While we are very happy to report the incredible progress made today by our crews, we want to be clear that we have not forgotten our remaining members still without power. Crews will continue working through the night, focusing on the final, most detailed repairs needed to safely restore service to these remaining members. These last few outages involve complex, location-specific issues, but they matter just as much as each home and business that has already been restored. BRIEF OUTAGES POSSIBLE It is possible that those who have power and are located near areas where crews are currently working will experience brief outages through the night. This is due to our crews having to temporarily flip breakers in order to finalize repairs and bring additional homes back onto the circuit to be restored. We assure you that we are aware of any home that is without power, whether due to actual damage or due to a breaker being flipped by our team. FINAL STRETCH The finish line is close, but CEMC doesn’t stop short. As a cooperative, our responsibility is to every member we serve, and that means staying focused until the job is done and all members are restored. Our team is committed to seeing this restoration effort through, safely and completely. Thank you for bearing with us through this historic event, and we assure those still without power that the end is in sight.

⚠️ SAFETY REMINDER: Stay Clear of Power Poles & Lines We mentioned this in our last update, but we cannot stress this enough: As restoration work continues, be mindful that approaching power poles and downed lines is EXTREMELY dangerous. Equipment on or around poles, such as lines or transformers, may be damaged, unstable, or not secured to the pole. Please do not approach, stand near, or park vehicles around power poles while restoration is ongoing. Always stay far away from downed power lines and assume they are energized. Any downed lines or damaged electrical equipment should be reported immediately by calling 911 or contacting CEMC at (800) 987-2362. Safety is our top priority during this process, and your safety depends on keeping a safe distance.

⚠️ Road Closure Notice – White House A road closure will take place tomorrow to allow CEMC crews to repair storm-damaged power lines in White House. Tyree Springs Road will be closed from Marlin Road to Flat Ridge Road from 9:00 a.m. to 12:00 noon. Flaggers and law enforcement will be on site to assist with traffic control. Please plan an alternate route and use caution if traveling in the area. We appreciate your patience as crews continue restoration work.

**1/27 7:30 a.m. Restoration Update** SITUATION UPDATE As of 7:30 a.m. this morning, approximately 11,300 members remain without power across our service area. Since this time yesterday, crews have restored power to more than 10,000 members, and restoration work continues today with both our crews and assisting crews from other utilities in Tennessee and neighboring states. Here is a breakdown of where outage numbers stand by county: Sumner: 8,454 Robertson: 2,732 Cheatham: 53 Montgomery: 15 Stewart: 0 RESTORATION PROGRESS Some members may notice that progress on the outage map appears slower in Robertson and Sumner counties compared to other areas in the west where outages are nearly cleared. This is due to the sheer extent of damage in these counties, whereas the western half of our territory did not get damage as severe. In many cases in Robertson and Sumner counties, crews are encountering multiple fallen trees and downed lines tied to a single outage location. Before power work can begin, all of that damage must be safely cleared. We estimate there are well over 600 individual damage locations that must be repaired in Robertson and Sumner counties alone. Each one of these will likely require our crews to clear multiple trees, repair downed lines, and possibly also replace broken poles or damaged equipment. This layered damage means restoration takes more time, even with a large number of crews working in the area. OUTAGE TRACKING Some members have asked why the outage or ticket number associated with their location appears to change. During restoration, this can happen as crews work through damage and break larger outages into smaller, more specific repair areas. What may initially appear as one large outage can turn out to involve multiple downed lines, broken poles, or fallen trees discovered as work progresses. When this happens, our system separates those issues into individual outage reports so crews can track and repair each problem safely and accurately. We’ve also heard questions from members who remain without power while nearby homes have already been restored. This does not mean your location was missed. Due to how the electric system is designed, nearby homes may be served by different lines, or there may be damage affecting only your location that must be repaired before power can be restored. Please know that your outage is still being tracked by CEMC crews, and restoration will continue until all remaining damage is addressed. ❗IMPORTANT: Because of how complex the damage situation is, we are unable to provide estimated times of when power will be restored. As we mentioned above, our crews often uncover more damage along the way as they make repairs, meaning we would not be able to provide accurate estimates for specific locations. We know this is frustrating for those who have been without power for long periods of time, but we will continue to work as quickly as possible to get you back online. FREQUENTLY ASKED QUESTIONS You can read more details about the ongoing outages, as well as the answers to common questions about the restoration process, outage reporting, and more on our website: cemc.org/2026/01/25/winter-s… We expect to make significant progress today, and we thank our members still without power for their continued patience. We understand how difficult it is to be without power for such a long period without electricity, especially in freezing temperatures. Our crews will continue working to get power restored to all CEMC members.

*1/26 9:00 p.m. Restoration Update** SITUATION UPDATE As of 9:00 p.m. tonight, approximately 12,800 members remain without power as restoration efforts continue. ❗IMPORTANT: You may notice outage numbers fluctuating on the outage map this evening. This is expected as crews focus on repairing and re-energizing larger outage areas. In some cases, power may be temporarily interrupted while lineworkers open breakers to safely finalize repairs and bring additional members back online. These brief interruptions are part of the restoration process and allow crews to safely restore service to larger groups of members. DOWNED LINES AND EQUIPMENT We continue to receive numerous reports of downed lines, broken poles, and damaged equipment. We want to remind you to NEVER approach downed lines or equipment as they could be energized and extremely dangerous. If a tree has fallen onto lines, DO NOT attempt to clear the tree. Downed power lines and broken poles are considered emergencies, and you should report them by calling 911 or by calling us at (800) 987-2362. SCAM ALERT We’ve received reports of scam calls claiming power can be restored immediately if payment is made. This is a scam. We will never demand payment to restore service during an outage or request payment by phone, text, or gift card. If you receive a suspicious call, hang up and contact us directly at (800) 987-2362. LOCAL SUPPORT We want to recognize the tremendous effort happening behind the scenes. Thank you to our linemen, contract crews, and employees who continue working long hours in difficult conditions. We are also grateful to the local businesses and community members who have supported crews with meals, supplies, and encouragement. That support makes a real difference during long restoration events like this, and it does not go unnoticed. FREQUENTLY ASKED QUESTIONS Members affected by the outage can read through common questions about the restoration process, reporting, and more on our website: cemc.org/2026/01/25/winter-s… We know many members are facing another cold night without power, and we understand how difficult that can be to face. Please know that CEMC crews and our partners are doing everything possible to restore service as quickly and safely as conditions allow. We appreciate your patience and resilience as this work continues.

**1/26 11:00 a.m. Restoration Update** SITUATION UPDATE Crews are still hard at work all across our service territory. The number of members without power currently stands at about 20,000. Our lineworkers and contract crews have made great progress in repairing downed lines, broken poles, and other damaged equipment over the last few hours. The number of instances of damage we have identified for repair is currently around 800, down from over 1,300 earlier this morning. This graphic, produced by @FOXNashville, illustrates the areas that had the most significant impact from the ice storm. This lines up with what our Outage Map currently shows: heavy damage and a high concentration of outages on the eastern side of our territory, especially in Robertson and Sumner counties. CREW UPDATE Additional crews are arriving this afternoon to assist with restoration, including crews from other power providers and additional contract crews in Tennessee, as well as even more crews coming in from other neighboring states. OUTAGE MAP CLARIFICATION We have received several questions about what the colors on our Outage Map (cemc.org/outagemap/) mean. The outage map dots represent outage incidents, not individual homes. If you do not see a dot directly on your address, your outage is likely part of a larger outage shown by a larger dot nearby (usually the dot is red, orange, or yellow for large outage incidents). Please know that while you may not have an individual dot over your home, all affected locations are still being tracked by our outage system. CHECK YOUR MAIN BREAKER As more and more people get their power restored, you may notice your power coming back on only briefly before going back out. If your lights flicker back on briefly and then go out again, check your main breaker. Breakers can trip during extreme weather and restoration switching. If power is still out after checking, please contact us at (800) 987-2362. RESTORATION PROCESS As restoration continues, it’s possible your power may come on for a period of time and then go back out. This can happen if new damage occurs, such as additional trees or limbs falling onto lines. With ice still present, new damage may continue until conditions fully stabilize. Power may also be temporarily turned off while crews are working in your area. Lineworkers may need to de-energize a circuit for safety while repairs are being made. If this happens, it does not mean your location has been skipped or forgotten GENERATOR SAFETY REMINDER If you use a generator connected to your home’s electrical system, the main breaker must be turned OFF to prevent dangerous backfeeding, which can seriously injure our workers. Never plug a generator into a wall outlet. CEMC crews and our partners are working as quickly and as safely as possible to restore power. You can read more details and review FAQ's related to restoration on our website: cemc.org/2026/01/25/winter-s…

❗Outage Update: As of 2:30 PM, we have over 35,000 members without power, with nearly 1,300 individual outage locations requiring repairs. Crews are working across our entire service area, with additional outside line crews assisting through mutual aid. Restoration is happening in extremely dangerous conditions, and safety remains the top priority for our crews and our members. Despite our lineworkers working on restoration efforts since the first outages emerged early this morning, snow and ice continue to fall across our territory, resulting in more downed lines and trees. Due to the extent of the damage, members should prepare for the possibility of being without power for potentially days in some areas. We’ve shared a detailed update on our website covering what to expect, how restoration works, outage reporting issues, and answers to common questions in the link below. Please review the full update if you have questions about outages or restoration progress: cemc.org/2026/01/25/winter-s… ❗PLEASE NOTE: While our Outage Map is currently back online, our text message alert and reporting system is currently down. Our system automatically detects most outages, but you can still report outages by calling (800) 987-2362 or online via SmartHub. Please do not report outages to us via social media, because our social media accounts are not tied to our outage system.

❗9:00 AM Outage Update: Due to heavy icing, we currently have approximately 28,000 members without power. Unfortunately, we are also still having intermittent issues with our Outage Map on CEMC.org. Most outages are automatically detected by our system, but members can still report outages by calling or texting OUT to (800) 987-2362, or online via SmartHub. Ice storms are some of the most damaging winter weather events we face. Even a small amount of ice adds extreme weight to power lines, poles, and trees, which can cause lines to sag, equipment to fail, and trees to snap. One quarter inch of ice can add up to 500 pounds of weight to a power line. This type of damage takes longer to repair than a typical outage because ice doesn’t just knock out power, it physically breaks parts of the system. Crews restore power in order to safely bring service back to the greatest number of members as quickly as possible. Critical facilities and major lines must be repaired first before individual neighborhoods can be restored. Please keep safety top of mind: • Stay indoors when possible and avoid trees or power lines weighed down by ice • Always assume downed power lines are energized and stay far away. DO NOT approach downed or damaged equipment • Report downed lines immediately to 911 or CEMC • Never run generators indoors or plug them into wall outlets Crews have been deployed in all five counties we serve, and are making repairs in difficult conditions. We will continue to work until every member is restored. We know outages are frustrating, especially in extreme cold, and we appreciate your patience as crews work to restore power as safely and quickly as conditions allow.

We are experiencing widespread power outages all throughout our service territory due to the ongoing winter storm and heavy ice accumulation. Currently, about 15,000 members are without service. Our crews are responding as conditions allow, but icy roads, falling trees, and downed lines may slow restoration. Safety for our lineworkers and the public always comes first, and we will work on restoration as it becomes safe to do so. If you are without power, please keep these safety tips in mind: • NEVER approach a downed power line. Always assume it is energized and dangerous. • Avoid unnecessary travel. Ice-covered roads and falling limbs create serious hazards. • Use alternate heat sources safely and never leave them unattended. • Check on elderly neighbors, family members, and anyone with medical needs ONLY if you are able to do so safely. To report an outage, please use the SmartHub mobile app, or call or text OUT to 800-987-2362. View our online interactive outage map at cemc.org/outagemap/. We appreciate your patience as crews work through these challenging conditions, and we will continue to post updates as we receive them.

Today is Lineworker Appreciation Day, and we’re shining a spotlight on our heroes in hard hats. From restoring power in storms to maintaining our system year-round, CEMC linemen go above and beyond. Here's a tribute to their hard work—featuring words of thanks from our members. #ThankALineworker

We are monitoring a significant round of severe weather expected to move through our area tonight and into early Thursday morning. The greatest risk is between 9 PM and 6 AM, with the highest potential for severe storms in northwest Middle Tennessee. The main threats include damaging winds, large hail, tornadoes, and heavy rainfall that could lead to flash flooding, especially in areas like Montgomery and Stewart County, where 8–10 inches of rain are possible through the weekend. It is important to stay prepared for severe weather and any outages that may occur. Make sure you have multiple ways to receive emergency weather alerts and warnings. Take some time today to make sure you’re storm-ready by putting together a basic emergency kit with essentials like flashlights, batteries, a phone charger, water, non-perishable food, and any necessary medications. Having your kit in an easy-to-reach location where you take shelter can make all the difference during a power outage or emergency situation. We will have crews ready to respond to any outages, provided it is safe for them to do so. While most outages are automatically detected, you can also report them through our SmartHub app or by calling/texting (800) 987-2362. Keep up with any outage alerts at cemc.org/outagemap and here on our social media pages.