GovDesign Academy retweeted
Expectations for government customer service are rising. 🌍
Join this online event to learn the latest trends, best practices and strategies for enhancing Government Customer Experience (GCX).
Register now: apolitical.co/events/custome…
GovDesign Academy retweeted
NCAD is pleased to offer 8 Postgrad Futures Scholarships. Apply by 31 May
MSc Medical Device Design
MA Design History & Material Culture
MA Art in the Contemporary World
MSc Medical Device Design
Master of Research
MA Circular by Design
MA Service Design
MA Art & Social Action
GovDesign Academy retweeted
Dr. Wafa Snaineh, experte en transformation de l'expérience client, travaille sur des changements radicaux à l'échelle gouvernementale au Moyen-Orient et dans le monde entier, et nous rejoint sur scène cet automne ! fwd50.com/fr-FR/speaker/1992…
GovDesign Academy retweeted
CX transformation expert Dr. Wafa Snaineh works on sweeping government-wide changes in the Middle East and worldwide—and joins us on stage this fall! fwd50.com/speaker/1992/drwaf…
GovDesign Academy retweeted
Cet automne, son Excellence @saeedalmulla nous emmène dans les coulisses de la manière dont Abu Dhabi définit et fournit les services gouvernementaux. fwd50.com/fr-FR/speaker/1993…
GovDesign Academy retweeted
This fall, His Excellency @saeedalmulla takes us behind the scenes of how Abu Dhabi defines and delivers government services. fwd50.com/speaker/1993/saeed…
GovDesign Academy retweeted
Service design is really needed in all Nigerian public sectors.
Same story in almost every government institutions, loads of red tape and begging/bullying
#LongRant
Traveling from Lagos international airport is so so stressful. My God!
Everything is designed to stress you. But what takes the cake are the humans. The sheer number of steps you have to interact with people is mind mumbing. And almost all these people are begging!
GovDesign Academy retweeted
“One thing paediatricians are really good at is advocating for our patients”
@drjamesdearden smashing it on children’s and young people’s mental health and why young people are at the heart of service design and policy
GovDesign Academy retweeted
Have you prepared your coffee for tomorrow’s virtual BDL session? Join us at 9:00am EST for our Designing Great City Services. Quick! Book your spot here:
eventbrite.com/e/baltimore-d…
#ServiceDesign #iteams #baltopi
GovDesign Academy retweeted
We're looking for a Director-level service design and strategy practitioner to join the @PublicDigitalHQ team.
We work globally and are lucky to have interesting clients with big strategic challenges to tackle.
We are #hiring for a Director specialising in Service Design and Strategy.
If you or anyone you know is interested, you can find out more information and apply here: app.beapplied.com/apply/bd0l…
GovDesign Academy retweeted
The divide in how people felt was reflected in the one-word answers.
There were Torontonians who remarked on the of beauty the city and surrounding area and others who felt overwhelmed by its size and busyness.
thestar.com/news/toronto-ele…
ALT This is a chart titled: We also asked people in every ward to tell us how they felt about the future of the city. This is how they answered: The results are 19% negative, 50% positive and 31% neutral.
GovDesign Academy retweeted
If you could only describe Toronto in one word, what would it be?
Ahead of the city's election we asked 625 people in every region of the city. This is the good, the bad and the ugly of what they had to say.
torstar.co/Klcg50LiiH7
GovDesign Academy retweeted
🎥There's reason to celebrate!🥳Watch @DepSecBronaugh share @USDA’s commitment to providing the best customer experiences -- offering programs where Americans feel heard & valued!👏 bit.ly/3reDNRK #CXDay #GovCX
GovDesign Academy retweeted
Happy first day of fall! 🍂
Share your Ontario fall colour moments with us using #DiscoverON.
📸 & 📍 @DeerhurstResort
GovDesign Academy retweeted
Detective Chief Inspector Doug Blackwood of Humberside Police how its new burglary app helps officers gather the right information accurately and quickly ukauthority.com/articles/hum… @Tisskiltd
GovDesign Academy retweeted
Pour notre prochain club de lecture, @sikkut, ancien DPI estonien, partage les conseils sur la conduite d'une réforme numérique dans le secteur public tirés de son livre "Digital Government Excellence". Demandez une invitation ! bit.ly/3xH2SZv
GovDesign Academy retweeted
Train ridership in the Netherlands has doubled over the past two decades.
This was largely achieved not by improved station coverage, but by improved station access/egress through targeted investments in bike infrastructure, (300,000+) parking spaces, and (23,000+) shared bikes.
GovDesign Academy retweeted
“In Finland, the # of homeless people has fallen sharply. Those affected receive a small apartment & counselling with no preconditions. 4 out of 5 people affected make their way back into a stable life. And all this is CHEAPER than accepting homelessness.” scoop.me/housing-first-finla…
GovDesign Academy retweeted
Join us on 17 November to explore the key challenges of levelling up. Gain insight into what public sector leaders need to navigate the plan while prioritising communities and how to shift regional inequalities to support communities.
Register now 👇
ow.ly/CONq50KyzsB
