@Hermesparcels we’ve had a parcel go ‘missing’ we were told it was being investigated, but you have closed the case and no update and no parcel???
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@virginmedia is there an issue with your customer service in Virgin Mobile Recycle? I have been waiting since 8th November for my payment, I have made contact with you many times and not one person has got back to me #isthisascam ???
@virginmedia seriously is my query not important? I have virgin media and x3 virgin mobile accounts with you totally £250 a month and no one can respond to my simple complaint? Come on guys, you are better than that!
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@virginmedia when can I expect a response? You received my phone on 31st October! On 8th November you confirmed you had sent the payment to my bank account. It is now 19th November and I’ve received no response and no money! Who do I need to escalate this to please?
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