ALT Sketchnote of talk "Stop Making QA The Last Train Stop Before Production" by Rick Clymer at Agile Testing Days USA 2023 Sketch figure with thought bubble: "Either the train rushes by, or we keep running for it, or the QA station is overcrowded, or the conductor is headless, ..." Step one: Develop your voice Show that you want to be in Get involved and engaged Speak up, make your presence known Ask questions Step two: Develop your toolbelt Learn your team's languages (programming, day to day) Enhance your team's toolbelt (tools, processes) Sketch figure with speech bubble: "Anything better will help" Insight, circled like a cloud: Stop being reactive and start becoming proactive Step three: Production stop Be proactive See something, say something Celebrate Step four: Know the path Think outside the box Why not on prod? Less handoffs, more partnerships Step five: Engage throughout Stop waiting for delivery What changed? Test coverage Continued in next image

ALT Part two of "Stop Making QA The Last Train Stop Before Production" Try it yourself Step six: Gain understanding by engaging Understand and review team agreements What changed during development Step seven: Build out coverage and share the wealth Step eight: Keep it realistic Step nine: Ask before it's too late Sketchnote author: @lisihocke

ALT Sketchnote of keynote "Bigger than the Box" by Erika Chestnut at Agile Testing Days USA 2023 Sketch figure with speech bubble: "Requested 360 degree feedback - all great, besides one!" "Some genders should be more docile & quiet" What?? Put me in a box - also due to my role Drawing of lightning Common pattern for quality professionals Stuck inside the box, low expectations, undervalued - lack of budget and protection Insight, circled like a cloud: Socialize the value of quality List of six points: Better understanding Increased collaboration Recognition and appreciation Support for resources Increased trust Promotes a culture of quality How? First: tell the story of quality Second: Make the work of improving quality visible Third: Connect quality to business outcomes Therefore: Monitor, measure, report Sketch figure with speech bubble: "The glue is the star of the show, holding everything together - and often not seen" Continued in next image

ALT Part two of "Bigger than the Box" Testing is not all the work! So much to contribute Insight, circled like a cloud: Don't miss an opportunity Take action to claim it, wherever it exists And opportunities are everywhere! Quality fails as teams scale Shift left and test design Deep partnership reduced new developer ramp up time by 40% Insight, circled like a cloud: Brand quality Sketch figure with speech bubble: "If QA wants a seat at the table, we need to have good table manners" Celebrate quality champions Make reports fun and relatable Let's laugh about issues and fix them Insight, circled like a cloud: Neutralize the threat Balancing quality and innovation is a challenge Yet innovation alone won't keep the lights on We need both! Insight framed: To achieve greatness, step outside the box Sketchnote author: @lisihocke

ALT Sketchnote of talk "Feedback Techniques for Transparent Teams" by Dee Ann Bernau at Agile Testing Days USA 2023 Sketch figure with speech bubble: "Compliment sandwiches don't work" Radical candor feedback quadrant Care personally and challenge directly: Radical candor Don't care personally and challenge directly: Obnoxious aggression Don't care personally and don't challenge directly: Manipulative insincerity Care personally and don't challenge directly: Ruinous empathy Step one: Get feedback Ask for feedback - be specific Have a "go to" question Listen to understand Thank people for feedback Step two: Give positive feedback Give praise: specific, kind, actionable Show you listen, you care, you're invested Step three: Give critical feedback First: Is it really important? Why and who am I doing this for? What does a perfect outcome look like? Is the other person ready? Then: Do it privately, humble, immediately, doesn't have to take long Continued in next image

ALT Part two of "Feedback Techniques for Transparent Teams" List of two options how to give feedback: Situation, behavior, impact Frame as opportunity When conversations go sideways, remember the goal, keep it safe, apologize where necessary, step out of the situation Two points to take it further: Create a system to call out bad behavior in your team Drop anonymous feedback opportunities Sketchnote author: @lisihocke

ALT Sketchnote of talk "The dark side of agile implementation" by Lisette Zounon at Agile Testing Days USA 2023 Sketch figure with speech bubble: "Stories of agile transformations are usually not rosy" Why? Culture. Insight framed: "Culture eats strategy for breakfast." - Peter Drucker Warning signs No trust No inclusion No psychological safety Anti-patterns Fixed deadlines Rising technical debt A breakdown in the system creates a system failure Insight, circled like a cloud: Bad teams equals dark agile Insight, circled like a cloud: QAs can be change agents, give space to learn, empower teams Sketch figure with two speech bubbles. First bubble: "Bad culture brought me into the ER." Second bubble: "As a leader you have to hold space for your team - in order to do so you have to hold space for yourself" Self-care for leaders List of five points: Practice self-awareness Set boundaries Take care of your physical and mental health Continued in next image

ALT Part two of "The dark side of agile implementation" Give yourself grace Extend grace to others Therefore: define your own self-care routine Insight, circled like a cloud: Culture matters - be agile Insight, circled like a cloud: Consider your team happiness Insight, circled like a cloud: Invest in your self-care Sketchnote author: @lisihocke