Hatch (Trever Hatch)

It's wild how @elonmusk can tell everyone, “Try Grok Bot, you'll love it. We release dozens of updates every week and listen to feedback,” while admitting that the sudden usage wipeouts weren't actually a bug. People woke up to find their weekly usage already at 100%, even though they had barely used Grokbot. Support treated it like a technical issue or simply told people to buy more credits. Then Elon came out to say that the cost of running Grok Bot was too high compared to the money it was making. That is an holy crap for me 😩😩 So, basically, it wasn't just a bug. They were limiting people's usage because the costs were becoming too high, but instead of explaining that clearly from the beginning, they left users confused. That's what frustrates me the most. It's not that running powerful AI is expensive. We all understand that it costs money. It's the way the whole situation was handled. No clear warning, no proper explanation, and no honest communication when it happened. Just excuses and suggestions to buy more credits, followed by an explanation about costs after the damage was done. Meanwhile, they're still promoting Grok Bot as if everything is perfectly fine. I've always liked a lot of what Elon is building, but situations like this make it difficult to trust the product and the way things are communicated. If the cost of running the service is becoming a problem, just be honest about it. Tell paying users what's happening and explain what is changing. Don't make people think something is broken, only to come back later and explain that it was actually about the cost of running the service. That's not how you build trust with paying customers.