
I'm the Income Team Leader at Homes in Sedgemoor. Love Costa Coffee, Kylie and gin! #GoTeamHiS
Bridgwater, England
Joined April 2018
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Ian Richards retweeted
But has it helped? 🤔
Well... rather than me telling you.
Just hear what @HiSIanR has to say about using it 👆
Ian Richards retweeted
P.S. Want to listen to the full conversation with both @HiSIanR?
Click the links below:
Spotify
➡️ open.spotify.com/episode/0HS…
Apple Podcasts
➡️ podcasts.apple.com/gb/podcas…
Ian Richards retweeted
The @HomesSedgemoor approach is just that. Begin with the end in mind (collect rent, not evict), create the mindset rather than the process. Positive disruption to the traditional way income is managed. And proof that it works
It's back...
Season #2 of The Social Housing Podcast is here.
And to kick things off we've got two amazing guests:
1️⃣ Ian Richards (Income Team Leader at @HomesSedgemoor)
2️⃣ Steve Hayes (Head of Communications at @citizen_housing)
(Thread👇)
Ian Richards retweeted
Replying to @VoicescapeUK
@HomesSedgemoor @HiSIanR great to talk to you and share our pandemic journey! 👍🏻
Ian Richards retweeted
The last 12 months have not exactly been *easy* for those working in rent collection.
😣 Pandemic.
😣 Job Loss.
😣 Financial Struggles.
These are ALL things tenants have had to contend with over the last year.
(Thread👇)
Ian Richards retweeted
Reckon we nailed this on our mtg today🤔thanks for the friendly welcome & intro @HiSIanR @HomesSedgemoor looking forward to meeting more like minded colleagues to share info on #creditunions for staff & customers #peoplehelpingpeople #financialresillience
During social distancing, it’s important to remember good conference call etiquette:
🔕 Silence
🔇 Can you hear me
💨 Heavy breath
💬 Oops sorry you go ahead
🗣️ Sorry no, you
👋 bye?
Can any of you relate to the above?
#GoTeamHiS #TuesdayThoughts
Ian Richards retweeted
This week I'll be taking part in @Voicescape_hc webinar to discuss relationships in social housing and how they can be used to create better tenancies. For info, visit voicescape.co.uk/webinar
#VoicescapeThoughtLeaders #SocialHousing #UKHousing @HomesSedgemoor #goteamhis
Community support & food alliance meeting, in church. God bless! @HomesSedgemoor #goteamHiS #teamincome
Ian Richards retweeted
Lots of prep going on for the #Southwest webinar where we share our experiences too @HomesSedgemoor #GoTeamHiS
There's still time to join our webinar starting at 2pm today.
Find out more: voicescape.co.uk/webinar/
#VoicescapeThoughtLeaders
Ian Richards retweeted
Delighted that Homes in Sedgemoor is supporting this national campaign for affordable housing to be at the centre of the nation’s recovery. Never has the need for good quality, affordable housing been more urgent.
Our #HomesAtTheHeart campaign is calling for housing to be at the heart of the nation’s recovery. Once-in-ageneration investment in social housing that provides everyone with a safe, comfortable and affordable home can be the catalyst for social and economic recovery. #GoTeamHiS
Our friendly team of Income Officers have started working on estates, socially distanced visits! #goteamHiS #teamincome #supportingcustomers
Ian Richards retweeted
When the pandemic hit, we worked alongside @HomesSedgemoor to ensure that they could keep meeting the needs of their tenants.
If you want to find out how our technology works, why not get in touch today?
#SocialHousing #SocialLandlords
Ian Richards retweeted
What I love most about my job @Voicescape_hc is getting to understand the impact that our tech is having on real people. Quick thinking by @HiSIanR @HISDarrenC meant that @HomesSedgemoor have been able to engage more customers than ever. #goteamHIS
A great write up - How @HomesSedgemoor engaged new #UniversalCredit claimants during #COVID19 to support their benefits journey @Voicescape_hc
tinyurl.com/ydb3bvwr
Ian Richards retweeted
A great write up - How @HomesSedgemoor engaged new #UniversalCredit claimants during #COVID19 to support their benefits journey @Voicescape_hc
tinyurl.com/ydb3bvwr
Ian Richards retweeted
“We regard our work with Voicescape as a team effort, finding positive innovative solutions to the problems we face at Homes In Sedgemoor" Darren Clayton, @HomesSedgemoor
Ian Richards retweeted
"Voicescape has been an invaluable tool to help us engage with those that need support, protect our income stream and allow us to prioritise officer workload so we can help those that really need assistance.” Ian Richards, @HomesSedgemoor
Ian Richards retweeted
"How is my #mentalhealth today? How did I sleep last night? How can I look after myself this weekend?"
Take some time at the end of the day to check in with yourself, and others. #AddressYourStress.
mhfaengland.org/online-menta…
Ian Richards retweeted
Fantastic week this week for @HomesSedgemoor #lettings team 14 households have a #newhome from this week #GoTeamHiS #welldoneteam






















