Hiptonic retweeted
@Uber_Support you guys don’t even support, your company is trash and I hope you guys pay the consequences as you scammed many people out of their hard earned money. I smell a class action lawsuit coming
Hiptonic retweeted
Notice how they didn't respond? That's Uber Eats for ya. They made me pay for an order that I never even got. 100% refused to refund me.
Hiptonic retweeted
store had already closed. To cancel I had to chat with Reiniel, who cancelled it but also ended the chat on me when I asked for access to the coupon I had tried to use each time that expires on Feb. 14th. Why offer a coupon that I can’t use & more importantly, why offer service?
Hiptonic retweeted
You guys have been nothing but unhelpful. I placed 2 orders & attempted to place MANY others & both left me for over an hour with no update, and then 1 cancellation. The 2nd occurred a few minutes ago & I had to manually cancel because it was left for over 2 hours & the-
Hiptonic retweeted
But hey maybe @DoorDash will do a better job letting me do something special for my long distance girlfriend 🙂
Hiptonic retweeted
I mean I tried to send food but it’s hard to do when the driver gets to the restaurant 90 minutes late just for the order to get immediately cancelled
Hiptonic retweeted
I wish I had read all these tweets before I used Uber eats. I ordered my food almost two hours ago and it’s delayed because they can’t find a driver and if I want to cancel it’s going to charge me! I can’t find any other way to contact Uber eats and would like some help canceling
Hiptonic retweeted
I 'm really frustrated 4 being charged 4 a cancelled order. I've received a confirmation that states my order was cancelled, but still my credit card was charged. I've waited far 2 long to see the issue resolved, but no avail. I'm outraged & I need a refund ASAP. Poor Service!
Hiptonic retweeted
And they WONT do anything because they don't care. They just lost my business permanently because they failed to rectify an issue with the smallest order I've ever placed! I've spent THOUSANDS using their service and they lost it over $16
Hiptonic retweeted
@Uber_Support I have been trying to fix an order issue for almost a month now and no support specialist has done anything.
Hiptonic retweeted
For Valentine’s Day, you should give us a Help Topic for “Order Is Delayed Because Delivery Driver Sitting Outside of Restaurant Trying to Get Another Order So You’re Running Late but We @UberEats are Pretending the Restaurant Is the Problem.”
