🗨️ Tweet us! ℹ️ We're here 8am– 8pm Mon to Fri, 8am–4pm Sat & 10am–4pm Sun. ⁉️ Something urgent? Call our helpline 24/7 on 03300 247 999 or visit our website
Walsall, UK
Joined June 2015
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We are aware of an account impersonating our Help Desk @Enquiry_HelpHub, please always check that it is this official account you are communicating with and never send any of your personal or policy details to another account.
Our Home Experts are still out and about helping customers in the areas with heavy snow ❄️. Our vans are kitted out to deal with bad weather, but they may have difficulty on some roads and take a little longer to get to you. Thanks for your patience 🙂
If your area's been hit by the recent heavy snow 🌨️ and you’re waiting for one of our Home Experts, please bear with us. Our vans are kitted out to deal with the bad weather, but they may have difficulty on some side roads . Thanks for patience!
We’re currently experiencing issues with our phone lines, so please bear with us. You can still book a Home Expert online or send us a message here and we’ll be right with you! Thanks for your patience.
➡️ fal.cn/3wwtk
Whether you need to book one of our Home Experts, check your policy details or track your appointment, My HomeServe is your one-stop shop. Not registered yet? It only takes a few minutes to get all of this at your fingertips.
➡️. fal.cn/3v8dY
We're currently experiencing extremely high call volumes, so please bear with us - did you know that you can avoid the queue and book a Home Expert online? fal.cn/3utQs
Thanks for your patience.
We're currently experiencing extremely high call volumes, so please bear with us - did you know that you can avoid the queue and book a Home Expert online? fal.cn/3ugzM
Thanks for your patience.
Our phone lines are back up and running again...
Please bear with us, we're working hard to get to you as quickly as we can but it might take a little longer than usual to speak to our agents. You can always book a Home Expert online...
➡️ fal.cn/3spfc
We're really sorry but we are experiencing issues with our phone lines at the moment,please bear with us we are trying to fix it as quickly as we can. You can still make a claim by visiting homeserve.com.Thank you for your patience and we're sorry for the inconvenience.
We are currently experiencing extremely high call volumes, so please bear with us - did you know that you can avoid the queue and book a Home Expert online? homeserve.com/uk/log-in
Thanks for your patience.
Urban__Groove Hi, I'm sorry to see that you're unhappy with your renewal price. So that we can take a look into this for you, please send us a DM including your name and address details. ^KW
@silver_flower18Hi Yaz, I'm sorry to see that you're experiencing difficulties. If you please get in touch with us on 03300 247 222 we'll certainly through through diagnostic questions so that we can determine whether we can help with a repair. ^KW
HomeServe Helps retweeted
As always, the safety of both our customers and engineers is our top priority, so we've changed the way we work and are doing everything we can to prevent the spread of Coronavirus.
⬇️Here's what you can expect when one of our engineers visits your home to carry out a repair...
HomeServe Helps retweeted
We're prioritising help for those who need it most - especially those who are vulnerable. But who are classed as "vulnerable"? Take a look at our FAQs to find out: homeserve.com/uk/about/frequ… #covid19
We're experiencing high call volumes right now, and our call centre staff need to focus on helping vulnerable customers and dealing with emergencies. Before you call - can we help answer your question in our FAQs? ➡️ homeserve.com/uk/about/frequ…
Right now we need to prioritise emergencies and put our most vulnerable customers first so we're sorry it may take us longer to respond to you. Find out more: homeserve.com/uk/about/frequ…
^KW@wakefieldboiler Hi, if you could please drop us a DM with your address details, I can ensure that you're removed from our mailing list. ^KW
Your safety and the safety of our Engineers is our highest priority. You can continue to make claims as normal but please click the link below to view our response to the coronavirus and how that may affect your claim.
homeserve.com/uk/about/frequ…