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@mercury @immad Mercury just pulled the rug on our business overnight… and it should TERRIFY every founder banking with them.
We are a real, established e-commerce brand. $10M+ in processed revenue. With Mercury for 4 YEARS. Fully compliant. Fully operational.
And then out of nowhere we get an email saying our account will be CLOSED in 2 weeks. No real explanation. No answers from support. Nothing.
Do you understand what that means??
We now have to scramble to move EVERYTHING - payroll, vendors, incoming payments - RIGHT before Q4, the single most important quarter of the year.
This is a NIGHTMARE scenario.
And it’s not just us. At least 5 other founders we know got hit at the exact same time.
A platform this size should PROTECT real businesses, not leave them stranded with a vague “compliance” excuse.
Cutting off trusted brands while offering ZERO transparency is negligence at best, complicity at worst.
What are we supposed to do now??? Mercury won’t tell us WHY. They won’t explain ANYTHING.
We’re employing people who rely on paychecks to feed their families. We’re serving customers who expect us to operate smoothly.
Instead we’re forced into chaos, stress, and potentially MASSIVE losses because Mercury decided to rug pull us.
Think about it for a second…
If this can happen to a $10M+ brand with 4 years of history, it can happen to ANY founder, ANY startup, ANY business.
@mercury @immad - are you going to fix this??? Or should every founder out there start questioning if they’re next?
pov: you signed up to pay taxes and get penalized for trying to stay compliant.
should have kept convincing myself taxes are optional
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Took them a little over 2 weeks, but we might have just sorted it out. @Shopify @ShopifySupport
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What is the best way to reach
@Shopify
Payments team? We have over $100k in failed payouts and support is nowhere to be found.
@ShopifySupport
#shopifypayments
Officially planning a transition from #Shopify over to #woocommerce. Anyone in touch with good devs ready to help us migrate our stores?
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Shopify is getting out of hand. This is ridiculous.
You guys need to invest more in your legal team and stop playing russian roullete with people's stores.
#Shopify #shopifylegal
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@Shopify @ShopifySupport your legal team's silence is deafening! 😡 As a paying customer whose store got shut down without further notice, I expect better support and timely communication. Waiting for that email response... ⏰
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Looking for Swimwear UGC creators for a Swimwear Brand
Follow + Comment Below and I’ll DM you
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@Wild are goin wild! teapawt.net/Wild/status/7326340417…
CSGOWild.com's 10 Dragon Lore's, 10 Winners Giveaway! Retweet & follow to enter. Drawn June 5th. #GoWild
GIVEAWAY! @SkinsanityGG are giving away a Bayonet | Tiger Tooth Factory New gleam.io/frsJI/bayonet-tiger…
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