We apologize that your experience did not meet your expectations. Your concerns matter to us, and we want to help. Please get in touch with us at 800-999-4688, extension 8432, or email [email protected] for assistance.

Hot Spring Spas has decided to recall the Hydromassage Rotary jet in Highlife Collection spas because of a potential hair-entanglement hazard. Please follow these instructions to turn off the jet and request your free replacement(s): hotspring.com/recalls #Recall

Due to a suction force causing potential hair entanglement and drowning hazards, Hot Spring Spas has decided to recall the Hydromassage rotary jet (6 fin) in Highlife Collection spas. View the link to turn off the jet and request free replacements. bit.ly/4aNrgfG #Recall

📣 Hot Spring Spas has decided to recall the Hydromassage rotary jet (6 fin) because of a suction force causing a potential hair entanglement and drowning hazard. Please refer to the link for turning off the jets and requesting free replacements. bit.ly/4aNrgfG #Recall

🚨Notice: Hot Spring Spas has decided to recall the Hydromassage Rotary jet in Highlife Collection spas due to a suction force that can cause a hair-entanglement hazard. Please follow these instructions to turn off the jet and request free replacement(s). bit.ly/4aNrgfG

Hot Spring Spas has decided to recall the Hydromassage rotary jet (6 fin) in Highlife Collection spas since they can create a suction force that poses hair entanglement and drowning hazards. Please refer to the link to turn off the affected jets. bit.ly/4aNrgfG #Recall

We're sorry that you haven't been happy with your experience and don't feel you've received the necessary support. We want to help! Please call 800-999-4688 extension 8432 or email our customer care team at [email protected].

We're sorry that you haven't been happy with your experience and don't feel you've received the necessary support. We want to help! Please call 800-999-4688 extension 8432 or email our customer care team at [email protected].

We're sorry that you haven't been happy with your experience and don't feel you've received the necessary support. We want to help! Please call 800-999-4688 extension 8432 or email our customer care team at [email protected].

We're sorry to hear you've had trouble with your spa. We hope that you were able to contact your dealer so that they could address your concerns. If you require additional assistance, please call 800-999-4688, extension 8432, or email our team, [email protected].

Thank you for reaching out, Tim. I’m sorry to hear your spa is leaking; that is frustrating. Please send your zip code in a DM, and I’ll help you find a service provider. You can also email us at [email protected]. Thanks for your patience. Vanessa-Customer Care

We hope you were able to contact your dealer so that they could address your concerns. Leaks are frustrating, and we're sorry that it sounds like you have encountered one. If you need additional assistance, please send us a DM.

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Thank you for reaching out. Typically discoloration like this in your jets is due to your water chemistry. Our team is happy to work with you to assist with your concerns. Please contact us by calling 800-999-4688 ext 8432 or at [email protected].

Hi Rick, we're sorry to hear that! Have you reached out to your dealer to have a technician assist with trouble shooting?

When it feels like winter will never end and the grey skies are getting you down, a warm soak can banish the chill and brighten your day. Thanks to Hot Tubs By HotSpring for sharing this cure for the winter blues! ❄️🌨️ #HotSpringSpas #EveryDayMadeBetter

Merry Christmas from Hot Spring Spas! 🎄 ✨ Wishing you all the Wellness, Vitality, and Relaxation a hot tub can hold, along with joyful moments that warm your soul. 🎅