John retweeted
Given you still haven't fixed the payment issue that's blocked my Unlimited membership and invalidated my ticket, this post feels especially cruel.
At the VERY least @cineworld could update the pop up to say “our payment system is down, this is not an issue with your card but our service”
Over 2 weeks of Cineworld payment system being down for Unlimited Members and no sign of their IT Department solving anything? I’d quite like to go to the cinema again… @cineworld
I’d much rather be posting praise than complaints
I’m sorry but if my TV or iPad is capable of viewing a streaming movie in its IMAX ratio it’s should do so, don’t want black bars.
John retweeted
@cineworld come on, sort out your payment issues! It’s beyond a joke that people’s unlimited memberships are frozen and we are unable to book films!
You are a huge company and you’re telling me your IT department can’t sort out this issue?! Disgusting
My unlimited payment failed and I have tried to update payment method and the money hasn't been taken, now account suspended. How can I fix this?
@cineworld