[status] Resolved: This incident has been resolved. stspg.io/cjsfp1pfbzpc?u=mhcy…

[status] Identified: We have identified a network issue affecting our DPA datacenter. Our core engineering team has been dispatched and is on site investigating the root cause. Affected services may experience intermittent connectivit… stspg.io/cjsfp1pfbzpc?u=dgll…

[status] Investigating: Dear Customer, it seems our upstream provider is fully down. We are not sure if its a data centre issue we cannot even access their website stspg.io/cjsfp1pfbzpc?u=ffzv…

[status] Resolved: This incident has been resolved. stspg.io/h6cqmfqb38gy?u=ms93…

[status] Identified: Our upstream had made changes to our routing whilst we await an update from upstream providers, and initial tests show that this has helped mitigate the issue. We'll posts updates as they become available. stspg.io/h6cqmfqb38gy?u=c74q…

[status] Identified: Dear Customer, One of our upstream providers is currently experiencing an issue affecting traffic to Google. As a result, some customers may experience: Timeouts when placing orders Issues logging in using Goog… stspg.io/h6cqmfqb38gy?u=sql7…

[status] Resolved: This incident has been resolved. stspg.io/w575pc75tnnk?u=2p1r…

[status] Monitoring: We are seeing improvements, but there is still some degradation. We have reached out to our upstream provider for more info on the issue stspg.io/w575pc75tnnk?u=7vkh…

[status] Investigating: Dear Customer There is currently an issue with the connection between our database server and ZA-JHB01 it is currently being investigated stspg.io/w575pc75tnnk?u=dr5t…

[status] Resolved: This incident has been resolved. stspg.io/ysfwwbz5p6fm?u=cskz…

[status] Monitoring: The cable was moved to a new port on the NIC on JHB01, but packet loss remained. We have since moved the cable to a different port on the switch, and this has now restored normal traffic levels with no further pa… stspg.io/ysfwwbz5p6fm?u=t1l5…

[status] Identified: Port change has been scheduled for 14:00 today - please expect a few minutes of downtime while we setup the IP addresses again stspg.io/ysfwwbz5p6fm?u=qh1r…

[status] Identified: Cable was replaced yesterday at 17:30, but we still notice degradation on our monitoring so we have scheduled a time for DC techs to move cable to another NIC on the server. Unfortuently this will drop the networ… stspg.io/ysfwwbz5p6fm?u=cw50…

[status] Identified: Our monitoring has detected intermittent packet loss on JHB01, and we’ve also received customer reports confirming the issue. We are actively addressing this by first replacing the network cable. If the problem … stspg.io/ysfwwbz5p6fm?u=73y4…

[status] Completed: The scheduled maintenance has been completed. stspg.io/kdb4rj10zj1n?u=wjqd…

[status] Verifying: Verification is currently underway for the maintenance items. stspg.io/kdb4rj10zj1n?u=1n4p…

[status] In Progress: Game servers are coming back online stspg.io/kdb4rj10zj1n?u=w6px…

[status] In Progress: We have decided to just setup the OS again on the new node - this will be far quicker than trying to fix the bootloader Really apologise for the delays in this - it was suppose to be a simple node switch which i… stspg.io/kdb4rj10zj1n?u=xldj…

[status] In Progress: The bootloader seems to have corrupted when moving the drives - an attempt to repair it is in progress stspg.io/kdb4rj10zj1n?u=56hn…

[status] In Progress: It would seem the DC techs are delayed and they have started now only instead of 09:00 as per the time we scheduled. They say another 45 minutes so by 11-11:30 ZA-JHB01 should be back online stspg.io/kdb4rj10zj1n?u=djrx…