Independent Betting Adjudication Service (IBAS) (@IBAS_UK) header
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We help customers resolve their complaints with gambling operators. If you have a query, please get in touch via our website.

Great Britain
Joined August 2022
Photo by Independent Betting Adjudication Service (IBAS) (@IBAS_UK)Photo by Independent Betting Adjudication Service (IBAS) (@IBAS_UK)Photo by Independent Betting Adjudication Service (IBAS) (@IBAS_UK)Photo by Independent Betting Adjudication Service (IBAS) (@IBAS_UK)Photo by Independent Betting Adjudication Service (IBAS) (@IBAS_UK)Photo by Independent Betting Adjudication Service (IBAS) (@IBAS_UK)Photo by Independent Betting Adjudication Service (IBAS) (@IBAS_UK)Photo by Independent Betting Adjudication Service (IBAS) (@IBAS_UK)Photo by Independent Betting Adjudication Service (IBAS) (@IBAS_UK)Photo by Independent Betting Adjudication Service (IBAS) (@IBAS_UK)
Independent Betting Adjudication Service (IBAS) retweeted
❗️New Resource Alert❗️ We’ve just published a ‘Guide to Ombudsman Offices in the UK’ 📝 Learn about Ombudsman schemes, navigate the complaints process and find the right support 🔗 Check it out: ombudsmanassociation.org/new… #OmbudsDay2024 #OmbudsGuideUK
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Independent Betting Adjudication Service (IBAS) retweeted
Whether you need advice, counselling, online support or a structured residential treatment course, our team can help you decide what’s best for you to overcome problems created by gambling. For more details, visit our Get Help page - ow.ly/c1KI50KzhnO. #WeAreHereToHelp
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Independent Betting Adjudication Service (IBAS) retweeted
Thanks Elaine 👏- our work never stops. We help people #Reclaim & #Rebuild their lives free from gambling addiction every single day. Our unique women's residential treatment programme has just celebrated its one-year anniversary and will more than double its capacity next year.
Elaine Smethurst, one of our Non-executive Directors, shares the work-related accomplishment she is most proud of - ow.ly/zVly50LJ7YB
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Independent Betting Adjudication Service (IBAS) retweeted
Just went on @BBCRadio4 with Richard Hayler of IBAS Re: Bookies requesting documents after winning money and attempting to withdraw... "95% of these problems disappear when IBAS are brought into it" ...says it all really doesn't it? @GamRegGB bbc.co.uk/programmes/m001dnf…
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Independent Betting Adjudication Service (IBAS) retweeted
The National Gambling helpline is run by @GamCare It’s a great source of free information and advice on safer gambling. If you want to have a chat with someone, call 0808 8020 133. Visit safergamblinguk.org to find out more. #SGWeek22
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Independent Betting Adjudication Service (IBAS) retweeted
Happy #OmbudsDay! We've launched our new podcast with a special Ombuds Day episode - hear Ric Blakeway @HousingOmbuds and Mariette Hughes @SCOAF_UK discuss what a typical day is like for an ombudsman. @OmbudsDay Listen here: anchor.fm/ombudsman-associat…
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Independent Betting Adjudication Service (IBAS) retweeted
Great to speak at the @IBAS_UK gambling industry event today about the value of an ombudsman in other sectors and what it could deliver in the gambling sector. Engaging audience open to change and improvements.
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Independent Betting Adjudication Service (IBAS) retweeted
You can also listen to our recent podcast interview with the head of IBAS, Richard Hayler via these links Apple: podcasts.apple.com/us/podcas… Google: podcasts.google.com/feed/aHR… Spotify: open.spotify.com/episode/6t4…
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