Hi Asif, we’re sorry to hear about your experience and understand how frustrating this must be. Please send us your IG account ID via DM so we can review your case and ensure the appropriate team investigates and updates you. Thank you, K.N

We’re sorry for the trouble reaching us and the wait you’ve experienced. Please send your IG account ID via DM so we can look into the account lock issue and assist you further. Thank you, K.N

Hi, we're sorry to hear about your experience and understand how frustrating this must be. Could you please send us your IG account ID via DM? Once we have your details, we'll look into the issue with your withdrawals and assist you further. Thank you for your patience. K.N

Thank you for your cooperation. Could you please DM us your IG account ID and, if possible, share screenshots of the affected shares showing the values at around 08:00 and 09:00 UK time? This will help us investigate further. Thanks, K.N

Thank you for your update. We're glad the issue with Mitchells & Butlers (LSE) has been resolved. If it happens again, please send us a DM with a screenshot and we'll be happy to look into it further. Thanks, K.N

We’ve been responding to your query and are investigating further. Please check your DMs and provide the requested information, including the specific share(s) and the approximate time you noticed the issue. Once we have those details, we’ll look into it and update you. Thanks.

Hi, We're sorry to hear about your experience and understand your frustration. Please send us a DM with your IG account ID and a brief summary of the issue so we can assist you further. Thank you, K.N

Hi, We’re sorry you haven’t received a response yet. Please send us a DM with your IG account ID so we can look into this and assist you further. Thanks, K.N

Our IT team is actively working to resolve the issue as a priority. Once resolved, please contact our support team if you'd like us to review your situation—they'll be happy to assist further. Thank you for your patience and understanding.

We’re sorry for the disruption caused today. This is a wider issue affecting our platform, and our IT team is actively working to resolve it as quickly as possible.

Hi, we’re not currently seeing any known issues, and L2 Dealer should be working as normal. Could you try logging in again or reinstall and let us know how it goes?

Sorry about the delay . We know that’s frustrating. Account approvals can take longer if extra checks are needed. If it’s still pending, please DM us your account ID and we’ll check it for you.

Thank you for bringing this to our attention. We're aware of the issue (INC1094627) and our technical team is working to resolve it. In the meantime, please try a different browser or clear your cache and cookies. We appreciate your patience and apologize for the inconvenience.

Sorry to hear you're experiencing this issue. Are you still seeing the problem? If so, please DM us your account ID so we can look into it and help resolve it for you.

🚨Reminder🚨There will be a few changes to our market opening/closing hours over the upcoming President's Day. You can have a look at a full list of affected markets here: bit.ly/4tpMec5 @IGcom @IGAus @IG_Singapore @IGSouthAfrica @IGBank @IGInternational

🚨There will be a few changes to our market opening/closing hours over the upcoming President's Day. You can have a look at a full list of affected markets here: bit.ly/4rG7okh @IGcom @IGAus @IG_Singapore @IGSouthAfrica @IGBank @IGInternational

Sorry about that, we know how frustrating it is. Try typing “agent” or “speak to an adviser” in the chatbot to reach a human. If you like, DM us your account ID and a brief issue and we’ll look into it and help.

Hi there. We are sorry about that. Please DM us your account ID and a brief summary of the issue, and we’ll help get it picked up by the right team.

🚨Reminder🚨There will be a few changes to our market opening/closing hours over the upcoming Martin Luther King Day. You can have a look at a full list of affected markets here: bit.ly/48Dw5XZ

🚨There will be a few changes to our market opening/closing hours over the upcoming Martin Luther King Day. You can have a look at a full list of affected markets here: bit.ly/48Dw5XZ @IGcom @IGAus @IG_Singapore @IGSouthAfrica @IGBank @IGInternational