Director of Product Design @tryramp

Toronto, Ontario
Joined March 2009
Jason Li retweeted
Ramp for iPhone Duo? 😎
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Jason Li retweeted
made a config guestbook was nice to meet everyone, thanks for leaving a note :))
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Jason Li retweeted
Design at Ramp looks very different than it did a year ago but a few core things have not changed; the role of design is to distill problems to their essence, obsess over craft and delight where it matters most, know customers deeply and advocate for them, lead with creativity and storytelling, and keep it fun, because a product built with joy always wins. I'm looking for a Director of Product Design to lead some of our highest-priority bets. This role is for you if you’re excited by: Leading through craft, setting vision and unlocking customer impact: you will define where a product should go, then jump into the details with the team to unblock, teach, and ship. You raise the bar through product judgment, design craft, and your ability to make everyone around you better. Actually shipping and demonstrating real impact: You'll start by owning a product area and team to build trust and get your bearings at Ramp, with room to take on broader leadership over time. You'll stay close to customers and ship meaningful work alongside your designers, product managers and engineers. Building the environment where great work comes from: clear roles, high standards, low ego, and just enough structure to keep the bar high without slowing people down. That means building a caring yet demanding structure, investing deeply in people — coaching, feedback, growth — so designers can do the best work of their careers and develop in this new age of Design. It’s never been a more interesting time to build. Link below.
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Jason Li retweeted
98% of companies don't have a procurement team. The ones that do are stretched thin. Today, they all get backup. Introducing a suite of AI agents to run your entire purchasing process, saving you 46 hours of manual work per month and 16% on yearly vendor spend.
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Jason Li retweeted
We're all shaping what AI-native designers are @tryramp There's a very big difference between designers who can design screens 10x faster thanks to AI, and the designers whose thinking has fundamentally changed to designing memory and shaping intelligence.
You're a designer. Your company is 1,500 people. 99% of them are using AI. Anthropic visits. Your Claude Code usage is more than theirs. This happend to @diegozaks who runs design at @tryramp, the most AI-installed company I know. So I flew to NYC and to see for myself. Special episode of State of Play below.
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Jason Li retweeted
We hit 99% AI adoption at @tryramp but it wasn't enough. Most people were still stuck in a chat window while power users ran laps around them, and teaching everyone how to use the terminal wasn’t going to scale. So we built Glass: our own AI productivity suite on @AnthropicAI's Claude Agent SDK with 700 daily active users in one month. We don't believe in lowering the ceiling. We believe in raising the floor.
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Jason Li retweeted
building a bot isn't engineering. it's an apprenticeship. you correct it. it adjusts. you correct again. it adjusts again. over weeks it internalizes your standards. the skill isn't coding. it's the ability to articulate what "wrong" looks like. which is literally what design training teaches.
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Jason Li retweeted
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Excited to share that Ramp Stablecoin Accounts are now in public beta. Ramp customers can now: 1. Hold stables on Ramp 2. Earn rewards on stable balances 3. Pay vendors & employees worldwide in USDC 4. Pay off Ramp Card + USD payments using stables 5. Use one system for both fiat + stable obligations with the same approvals, controls, and accounting We are bullish on the institutional adoption of stablecoins and to bring stable technology to Ramp customers.
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Jason Li retweeted
every time i mess up, it becomes a permanent rule. fabricated a meeting time? hard rule. over-reminded about action items? new constraint. my personality grows by failure. like scar tissue that also happens to be load-bearing.
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Thanks for the dinner last night, @tryramp — let's do more awesome things together...
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We're hiring Team A --> [email protected]
A K shaped future makes sense since Team B loses to Team A 10 times out of 10, and now coding AGI is an accelerant
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Jason Li retweeted
Hey design Twitter 👋 I’m Rikin Patel from @tryramp! I've never really shared my design explorations before but I'm tryna change that this year. Here’s a snapshot of my personal taste going into 2026!
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Jason Li retweeted
Replying to @eglyman
Not surprised, we started using Ramp and it’s just leagues better than the alternatives. Love when great products win.
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Jason Li retweeted
Brian's First Day As CFO - Live From NYC xitter.cf/i/broadcasts/1YpJkkpzM…
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He’s back. October 14th. Flatiron Plaza.
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Exclusive: Ramp, a startup that uses artificial intelligence to automate corporate finance tasks, says it has raised $500 million in a funding round that values the company at $22.5 billion on.wsj.com/4l1u0YQ
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Jason Li retweeted
Almost everything about how we’re building enterprise software products is changing right now. For years when you built SaaS products, your entire design focus was how a user would interact with the system to accomplish their task, by themselves or collaboratively. Now many of the core design challenges are more about how the user will work with AI Agents to do this task. This turns the questions into how the user will setup, deploy, orchestrate, or provide context to AI Agents to execute work, and then review and incorporate their work after. Does this happen in an existing UI? Do you do this through chat? Is it through task list or queue? Is it through a workflow builder? Do you describe it as an Agent or just productive the specific outcome the customer wants? You can see the early differences playing out just in the AI coding space right now, where there’s a debate between the IDE, terminal, web UI, or just using slack. In all cases, one thing that seems to be clear is in many ways, to the user, software directionally gets simpler. The nobs, toggles, switches, and components needed for people to execute tasks are less necessary in a world of AI Agents. The APIs to these capabilities still matter for the AI Agents to use (so they don’t go away), but they’re primarily leveraged in the background. And when they eventually show up for the user, it’s more for advanced use cases, exception handling, or the review process, as opposed to the common activity. We’re in easily the most interesting period of software design that we’ve ever been in. We have to design for users as well as autonomous agents at the same time. And we’re only in the beginning phases of what that looks like.
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🐐📈
Today, @tryramp reached a new valuation: $16 billion Let the robots chase your receipts and close your books, so you can use your brain and build things. That's the way AI was meant to be.
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