Learning enthusiast and global nomad
Nashville, TN
Joined October 2015
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I'm still coming down from the action of #Pink20 last week. 😳 Parting is such sweet sorrow! 😢 For those who are happy to live vicariously, check out this video with some of the conference sights and sounds. 👀👂 Enjoy! #ITIL4 #ITSM
Is anyone else feeling the post-conference blues after #Pink20 this week? 😢 There's good news! @JaceFinman and @servicemanmag_ help you re-live the sights and sounds in this video montage. The music is a bit trippy... but so was the conference, @theitilexperts! 🥁 #ITIL4 #ITSM
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Some #ITIL4 humor for you:
I saw this sign at @GCBTucsonMall today. Now that’s a clear value proposition! 😆
Fortunately, my grooming is self-help. 👨🦲
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Here's my last interview of #Pink20 with the big cheese, @PinkerDavid. 🙇♂️ This is the director's cut — our warm-up time is about 1.5 seconds! 🏁 Please excuse the corny jokes. 😂
@PinkerDavid from @theitilexperts shares his final thoughts at the end of #Pink20 with @JaceFinman from @servicemanmag_. He also provides a sneak preview of what to expect at #Pink21! 🤫 #ITIL4 youtu.be/q90Ij9qpbDc
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Loved catching up with my Ozzie #ITIL4 peeps! 🇦🇺
@JaceFinman from @servicemanmag_ is joined by @katrinaITIL from STCK Consulting at #Pink20. She explains how the #ITIL4 case study of Axle Car Hire has evolved... and where it's headed next! 🚗 youtu.be/Rt8US9wDzIc
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One of my favorites in the series. Wait for the end... when we're keepin' it REAL! 🙌
At #Pink20, the ALWAYS telegenic @JKit_TSO 😎 from @ITILPublisher talks to @JaceFinman from @servicemanmag_. Learn about their "digital first" strategy for releasing the #ITIL4 content. 📲 youtu.be/RIt6QXUSTCY
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I had a great time catching up with these two! ✌️ If you're a #CIO, definitely tune in. 📺
@CCotters and @Social_Impacter from @AXELOS_GBP chat with @JaceFinman from @servicemanmag_ at #Pink20. Find out about the 4 pillars of #DigitalTransformation and the new practices available on My ITIL. Don't miss it! 🤓 #ITIL4 #ITSM youtu.be/qg9FYiVORTw
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Want to know about the latest #ITIL4 publications? Here's the inside scoop! 🍨
@JaceFinman from @servicemanmag_ sits down with the calm, cool, and collected @barclayrae from Barclay Rae Consulting at #Pink20. They discuss what to expect from the new #ITIL4 Specialist: Create, Deliver and Support publication! 📚 youtu.be/sZ9WKvo3bsM
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It was great to hear (from a real conference veteran) how @theitilexperts event has evolved! 👂 #SmoothWolfBlitzer
@evanEasyVista from @EasyVista sits down with @JaceFinman from @servicemanmag_ to chat about customer delight at #Pink20. He's been to the conference a whopping 11 times! 😲 Hear Evan's take on what has (and hasn't) changed. #ITIL4 #ITSM youtu.be/Whr1wfMthKI
This is a deep dive into how trainers should evangelize #ITIL4. 📣 #SmoothWolfBlitzer times 2! 👨🦲
Trainers extraordinaire @JJinID from I Train IT Leaders and @JaceFinman from @servicemanmag_ discuss the challenge of contextualizing #ITIL4 and answering the "why". Insightful stuff at #Pink20! 🤔 youtu.be/kcVttq73jcg
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Jade reminds us that technology is ultimately about PEOPLE. ☝️ So true!
This is a great talk at #Pink20 with @Jade_Kahn from @sysaid hosted by @JaceFinman from @servicemanmag_. Learn about the end-user journey from "help me" 👋 to "thank you" 🙏. #ITIL4 #ITSM youtu.be/fanwuVyRi1M
The Batman LEGO toy was EPIC! 😲
@JaceFinman from @servicemanmag_ has an insightful chat with @rspatz09 and Daniel Kinsel from @NinjaRMM. ✌️ They discuss how high-growth organizations can save time and money onboarding with more intuitive systems. 🎯 #ITIL4 #ITSM youtu.be/cxIktdZJoFU
I had a blast talking with Karthik from Chennai. He powered through the interview despite some serious jet lag! 💪
At #Pink20, @JaceFinman from @servicemanmag_ sits down with @karthik2weet from @freshserviceapp to find out what developing customer-for-life software really means. 💡Enjoy! #ITIL4 #ITSM youtu.be/dUu3pkF3zFk
I really enjoyed this conversation! It touches on what tool vendors are doing in 2020 to stay competitive. 🏁 #SmoothWolfBlitzer
Kari Nelson from @Cherwell and @JaceFinman from @servicemanmag_ discuss how world-class tool vendors measure the pulse of the #IT industry. It's perfect for #Pink20, the premier #ITIL4 conference. 👌 youtu.be/Sqd-0XEpwp0
An interesting chat about the levels of knowledge absorption seen in training! #SmoothWolfBlitzer
@JaceFinman sits down with the magnanimous @gamingpaul from @GamingWorksNL at #Pink20. Hear his thoughts on leveling up your #ITIL4 skills beyond certification. 🤔 @servicemanmag_ brings it all to you! youtu.be/9RAqtrtGp0c
Loved this chat about the latest #ITIL4 publications! #SmoothWolfBlitzer
The coverage by @servicemanmag_ at #Pink20 continues! @JaceFinman sits down with Akshay Anand, Product Ambassador, at @AXELOS_GBP. Find out what's happening with #ITIL4 in 2020! 🤩 youtu.be/HKnk9XSiYm8
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My first interview of the #Pink20 conference! 🥳 #SmoothWolfBlitzer
@JaceFinman, the roving reporter for
@servicemanmag_, sits down with David Nottingham from @XPOLogistics at #Pink20. It turns out managing changes across geographies can be challenging. Who knew? 😉 #ITIL4 #ITSM #ChangeManagement youtu.be/f_refkPBwtA
An interesting presentation by @TroyDuMoulin at #Pink19 on the 3 types of leaders. Those who attract and: 1) consume followers; 2) develop followers; and 3) develop other leaders. The 3rd one’s the winner in Lean! 🔔
It’s the first session of #Pink20! @1Wels from @theitilexperts is presenting The Future of #ITSM. She’s leading a discussing about the ACTUAL tools used in #transformation. Lots of audience feedback to kick things off. 📢
And the audience feedback kept coming... for the whole hour! 😲 Maybe we’ll learn about the future of #ITSM next time? 🤷♂️