Hi Kelvin, Thanks for your email. I believe you may have confused us with Jacketthreads, as we are a separate brand. You can reach out to them using this link for help with your order: jacketsthreads.com/contact To explore our brands, please visit: jackthreads.com/ If ...

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Hello, Thanks for your feedback and we appreciate your support of JackThreads! May you continue to keep tabs on our site, good things are happening! Happy shopping at JT and let us know if there's anything else!