Client Experience/Success Leader. World Traveler. Everyone you meet in life,you've met for a reason. Enjoy each encounter!
Atlanta, GA
Joined May 2013
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Love #5 "Last Place" - something that we don't think about often and how it could impact process improvement! lnkd.in/gtQxnPd
Embracing failure as a habit of original thinking - LOVE IT! Commonly we hide our failures, but highlighting them i…lnkd.in/deaZzmT
My son & I are going on a mission trip to Costa Rica & need your support! Thank you in advance! gofundme.com/wr5q9jcw-costa-…
why I'm a @Marriott @MarriottRewards member! They know how to deliver #clientexperience! Gift waiting in my room!
"Customers may forget what you said but they'll never forget how you made them feel. " #CX
CX thought leader @btemkin is declaring 2016 "The Year of Emotion" in the CX space. I love this! lnkd.in/e9YHAYS
Customer Experience Needs More Emotion (Infographic) lnkd.in/eK3DERK
3 Tips for Boomers to Manage Multigenerational Workforces by @ADPTotalSource Pres. Maria Black via @NextAvenue bit.ly/1PJXny8
Don't forget to EMPATHIZE with your customers when looking at their customer experience #CX shar.es/15Noy4 via @sharethis
Cool new rewards program that a friend shared with me! Interesting way to get clients engaged & excited! communityrewards.me/r/cbcv
I Was surprised by an
@iceboxcoolstuff colleague AM w/ Starbucks in the @BuckheadChurch #GiveServeLove campaign ❤️
Check out the newest @iceboxcoolstuff blog - "A uniform is more than just a uniform" - #swag #uniform #branding iceboxcoolstuff.blogspot.com…
Jamie Whited retweeted
Holiday Email Marketing Tips for the Non Retailer >>> bit.ly/1Rp55Ln
Learn about "The Complex Conundrum of Choosing a Plain T-Shirt" on the @iceboxcoolstuff blog! #apparelgurus #swag - iceboxcoolstuff.blogspot.com…
7 P's of #CustomerExperience - people, physical evidence, process, product, price, place/distribution & promotion - infinitcontact.com/blog/cust…
"by 2020, #customerexperience will have overtaken price & product as the key brand differentiator" mycustomer.com/blogs-post/wh…
Jamie Whited retweeted
#CRMUGSummit Day 2 Takeaways! #INreno15 @CRMUG ow.ly/TEIQd ft @ccognetta @GusGonzalez2 @MacgyverCRM @thatCRMgirl @JamieLWhited
What's the Difference Between Customer Satisfaction & Customer Effort Score? great article! peoplemetrics.com/blog/what-…
Jamie Whited retweeted
@JamieLWhited @CRMUG @nerdofdesign @karenlynn6778 great networking at the pool!
