K12 Insight partners with school districts to provide better experiences, engagement, and education using a powerful customer service platform and chatbot.

Herndon, VA
Joined June 2009
In public education, creating a culture of customer service means intentionally creating a positive collective experience in our schools #Value #Importance #Impact @EctorCountyISD @K12Insight #ECISDLeads
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K12 Insight retweeted
Great customer service is an expectation in all @EctorCountyISD schools, departments, and divisions. Thank you @K12Insight for building our capacity at #LeadershipUniversity #Impact
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Well, @K12Insight you nailed the vendor swag at #NSPRA23. Big hit for me snacking through sessions and a huge mom win arriving back at the hotel. 💚
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I have a wicked sweet tooth! Thank you so much for keeping me fueled up & ready to learn, @K12Insight! #NSPRA2023
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Great idea 💡 @K12Insight thanks! #NSPRA2023 @NSPRA
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To be recognized for “outstanding professionalism, integrity and contributing to the advancement of educational PR” is high praise for what I believed was simply doing what I loved and was passionate about, albeit under the most extreme circumstances. #NSPRAPresidentsAward
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K12 Insight retweeted
🏆🏆SUPER PROUD our super-proud superintendent @SpringISD_Super for being named one of @NSPRA’s “25 Superintendents to Watch!” We are watching and learning from her every day! Congrats, Dr. Hinojosa! #NSPRA2023 – at St Louis, MO
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When #NSPRA2023 brings the best people together ⚾️ @K12Insight @DsayavedraEPISD @ELPASO_ISD
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Enjoying the @NSPRA 2023 conference with @FallonLizGraham! Thank you @K12Insight and @1HillaryRobbins for helping us "tackle" challenges one snack at a time. #NSPRA2023
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What a fun night! #NSPRA2023 Thanks for a great opening reception, @K12Insight! @MaribethMacica @WhalenSJ
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Thank you to @K12Insight for the fabulous event tonight to kickoff #NSPRA2023! 🎉👍💜 Our team will be ready to answer any of your social media questions at booth 218 tomorrow! #SocialSchool4EDU
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Excellent conversation by @K12Insight founder Suhail Farooqui about student success. #USAA conference #StantecEdu @Stantec
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K12 Insight retweeted
A @K12Insight survey points to a desire for districts to help parents know who to contact and what resources are needed to get answers to their questions: k12dive.com/news/families-fr… #EdChat #K12
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We are grateful to @K12Insight for being a Friend Sponsor for the 2023 #DallasISD State of the District! Together we accelerate student success. We ask that you join K12 Insight in supporting @dallasschools at dallasedfound.org/donate. #DISDStateoftheDistrict #K12Insight
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K12 Insight retweeted
Are your district's families frustrated with your customer service? Watch @K12Insight’s 30-minute webinar replay to discover how superior customer service is a game-changer for improving family satisfaction. hubs.ly/Q01MTM3F0
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K12 Insight retweeted
Declining enrollment. Transportation difficulties. A lack of trust. These issues may seem isolated, but they’re connected by one thing: poor customer service. Learn how to implement proven strategies in your district in this guide from @K12Insight. hubs.ly/Q01G8-nJ0
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K12 Insight retweeted
Shout to all of FADSS Platinum Partners for their year-round support of FADSS and Florida Superintendents! Glad to see you all at FADSS 2023 Spring Leadership Conference!
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K12 Insight retweeted
How can you improve interactions with your families who are considering other options? Keep families enrolled in your district by implementing @K12Insight's tips for delivering superior customer service. hubs.ly/Q01wbWwb0
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K12 Insight retweeted
Want to easily identify issues and spot trending topics in your district? FADSS Platinum Partner @K12Insight recently released a powerful and insightful word cloud with feelings. Learn how to get visibility into divisive topics and community needs. hubs.ly/Q01wbWmC0
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K12 Insight retweeted
Read “Customer Service Delivery to Parents” by @k12insight chief customer officer Krista Coleman for her perspective in December issue of #AASAmag: links.aasa.org/3B5ojVB @jpgoldman
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