This is the official @KenyaAirways Customer Service Twitter account. We’re here 24/7 to offer you support.

Nairobi, Kenya
Joined March 2022
Kenya Airways Support retweeted
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Kenya Airways Support retweeted
Customer update II: Dubai flights resumption. Read more: ow.ly/EFIG50Rj0G8
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Always a trailblazer #GirlsFly
On this day 19 years years ago , I was in command of Kenya Airways’ first “all female crew flight” @KenyaAirways #Girlsfly
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Kenya Airways Support retweeted
Join us for this year's Africa Aviation Innovation Summit in Cape Town, SA. This is your chance to be part of a transformative experience that promises insights, connections, and opportunities like never before. Register here: aviation-innovation-summit.k… #Innovation #AAIS23
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Kenya Airways Support retweeted
Bien-Aime Baraza cannot stop gushing about the nuts we serve on board. Of course, everyone has a preference for the snacks and meals we offer; but what's your favourite? Tell us in the comment section. #IFlyKenyaAirways #BienKQConversations
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Kenya Airways Support retweeted
Join Fahari #RIC2023 Quest for Swag! Day 2 at #RIC2023 is on! Visit our booth for cool Fahari team gear: 1️⃣ Say hi to our experts. 2️⃣ Explore #UAVTech. 3️⃣ Answer our social media question: "How can UAS technology drive sustainable agriculture? 4️⃣ Tag us, use #FahariSwag to enter!
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Kenya Airways Support retweeted
In the new #msafirimagazine, we chat to Black Stars’ coach Chris Hughton, feel the adrenaline in South Africa; remember the rhino Sudan; sample some tasty street food; visit Accra and Dakar; and more. Read more at msafirimag.com! #kenyaairways #enrichinglifesjourneys
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Kenya Airways Support retweeted
Congratulations @JW_Africa & Victor Okundi for clinching 3rd position in the just concluded Kenya National Rally Championship (KNRC). Hearty congratulations to @mcrae_kimathi & Mwangi Kioni as well for finishing 4th. #TeamKenyaAirways is ready for the next challenge, bring it on!
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Kenya Airways Support retweeted
IMPORTANT NOTICE TO CUSTOMERS
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Multispectral cameras mounted on drones capture light in green, red, and near-infrared wavelengths to produce color and color-infrared images of crops and vegetation. Reflectance changes signal crop stress, prompting timely intervention. For details, visit bit.ly/3IFYD4S
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Kenya Airways Support retweeted
We have introduced an advanced flight communication service aimed at enhancing real-time customer communication in the event of flight schedule changes. This solution enables personalised & prompt notifications throughout the customers’ journey. READ MORE: shorturl.at/mMR39
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Kenya Airways Support retweeted
NEWS: Kenya Airways has become the first African airline to fly possibly the most sustainable commercial long-haul flight from Africa to Europe...Follow Thread #TSFC #RedIsGoingGreen
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Kenya Airways Support retweeted
Have you Experienced the Revamped In-flight Dining on our Paris and Amsterdam Flights? youtu.be/3xGYGfOf1uQ
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Beware of FAKE job advertisements associated with @KenyaAirways. All KQ vacancies are posted on our official LinkedIn channel. Follow us today to always be sure. DO NOT BE CONNED! #CheckBeforeYouTrust
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Kenya Airways Support retweeted
NEW!! In the new #msafirimagazine, we meet sport stars Faith Kipyegon and Angella Okutoyi (@Okutoyiangella2 ), @AWF_Official’s Kaddu Sebunya and mountain walker @MargieGathungu, and join @bikozulu at Giraffe Manor. Read more at msafirimag.com! #kenyaairways #msafiri
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Kenya Airways Support retweeted
Today we had special guests ‘travelling’ without passports onboard our cargo flight KQ6241. Capt. Paul Rukwaro and First Officer, David Gitoho flew live goats and sheep from Johannesburg, South Africa to the island nation of Mauritius...follow thread
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Beware of FAKE job advertisements associated with Kenya Airways. All KQ vacancies are posted on our LinkedIn channel. DO NOT BE CONNED! #CheckBeforeYouTrust
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Kenya Airways Support retweeted
supply of some aircraft components. This has constrained our aircraft availability because we do not have extra aircraft capacity to help alleviate the delays. READ MORE: bit.ly/3iwQ6Im
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Kenya Airways Support retweeted
STATEMENT ON SERVICE DISRUPTION We wish to inform our customers that we are experiencing some flight disruptions. These are as a result of delays in getting our aircraft, which are undergoing scheduled maintenance, back into operations due to global challenges with...
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Kenya Airways Support retweeted
Dear Customer, The verification tick on this channel has changed from BLUE to GOLD. This follows Twitter’s recent announcement that the gold checkmark will appear on verified business/company accounts. Always confirm before engaging. #CheckBeforeYouTrust
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