Kris Ole’Senanu

Dear entrepreneurs, A legend is someone who is a symbol of their time. Guess who is one of the few tech entrepreneurs to have built successful businesses in both the B2B and B2C spaces in Kenya. Kamal Budhabhatti launched @LittleAppKenya 7 years ago on the 4th of July, 2016. Fast forward, the company has achieved profitability and now operates in Kenya, Uganda, Tanzania, Ethiopia, and Somalia. HERE ARE 7 KEY LESSONS FROM HIM ON BUILDING A BUSINESS 1⃣Persistence: It is persistence that yields result in the long term. He believes in having only a PLAN A then working very hard on it. 3⃣Timing: He believes in the importance of timing. When he started working on the core banking system, there were barely any local competitors. He got into Little at just the right time. He believes that this plays a very big role. 4⃣People & Relationships: He believes that people are the most important aspect of life and business. Always maintain a good relationship with everyone including those that you don't agree with and your competitors. He personally writes to Little customers a lot of times: both the good and bad times and in all these times, the app downloads rise. This helps with the retention of customers. 4⃣ Address Pain points: Always look for the pain points of the current customers to address. Don't be in a hurry to expand and lose your current customers by focusing too much on growth. 5⃣ Partnerships: Salute the big brands if a partnership opportunity arises to create an even bigger impact. 6⃣ Culture of experimentation: Don't waste a lot of time in market research. If you have an idea, quickly test it. Go with what works and abandon what doesn't work. 7⃣ Power of Vision: You can have the best of ideas but fail to sell the vision to create a following. 8⃣ Make a story: learn to tell stories then SELL your idea or product along the way @MihrThakar @BiznaKeOfficial @SokoAnalyst @LittleAppKenya @coldtusker