LMadgit

This is the kind of incident that makes life in Great Britain so infuriating so regularly nowadays: many people bought tickets for a specific date & time to see the Bayeux Tapestry at the British Museum. While in the queue to enter, they were handed a paper telling them the gallery was closing & their visit was cancelled. A "private event" was scheduled at the museum. Some people had travelled a long way at some expense. Many had gone to considerable trouble to arrange their schedule to spend the day in London. All had paid a large fee for the ticket, which the museum happily accepted, while also accepting a booking for a private event that would make the visit the ticketholders had paid for impossible. The museum invited the ticketholders they turned away to get in contact to reschedule - I imagine this would not be straightforward, as almost all interactions with big institutions these days involve being put on hold for patience-testing amounts of time & then dealing with someone in another country who is being paid tuppence &, while trying their best, may not have English as a first language. Does the museum not realise what huge inconvenience they have caused? Most people's lives are very busy. For many, this was a big event they had planned for & looked forward to. There is such deep thoughtlessness in the decision to turn ticketholders away - I can't help thinking those who work at the museum do not care about their visitors at all. And yet a museum is set up to display its collection to the public. That is its goal. Those in the museum are at the service of the British people before anything else. They ought not to treat those they serve with such cavalier disregard.