New Stanford study on how much leaders communicate & the impact it creates. 4 key conclusions: 1) Leaders are nearly 10X as likely to be criticised by their teams for under-communicating than for over-communicating 2) Leaders who under-communicate are seen as having less empathy & less leadership ability by their teams 3) Leaders are judged much more harshly by their teams for under-communicating than for over-communicating 4) Leaders should adjust their communication patterns by communicating more, even if it leads to the (relatively minor) risk of being seen as communicating too much: journals.aom.org/doi/full/10… (paywall sorry). By Francis J. Flynn & @ChelseaLide @AOMConnect