For over 30 years, LensDirect has been the leading destination for all things optical - whether it's name-brand contact lenses, eyewear, or lens replacement
Garden City, New York
Joined January 2012
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Breaking news! Excited to announce the launch of our loyalty program, LensDirect Rewards. Now our customers can earn points with nearly every interaction with LensDirect! story.cd/AAWEBW
LensDirect retweeted
#ad Fall calls for a glasses change-up! 馃 What do y鈥檃ll think of my new clear glasses?! 馃憮 @LensDirect has so many diff styles & options for glasses, sunglasses & contacts 馃槑 #lensdirect #fall
New collab alert! LensDirect x Brian Mazza. A limited collection of performance eyewear created with leading fitness entrepreneur Brian Mazza. story.cd/AAT6aA
Hi Aline, our team is placing an order now for your original frames so we can replace them for you asap! Once again we are so sorry about this. If you have any further questions please don鈥檛 hesitate to DM us.
Hi Aline, we are so sorry about this! I鈥檓 looking into this for you now and will let my team know so we can figure out a solution for you asap. I will DM you with an update.
Hi Gabriela,
we are so sorry about this! Let me look into this for you. Please DM us your order # so we can get this sorted out asap.
Of course! Our team is happy to help and thank you again for your patience- we hope you love your glasses 馃槉
Hi, social media manager at LensDirect here! I am personally looking into your order right now and will flag it to my team to prioritize so we can get you your order ASAP! Thank you for your patience, we appreciate you.
Hi, we are so sorry for the delay. Can you please provide us with your order # and I鈥檒l look into this asap!
Hi Chadwick, we are so happy to hear you are loving your new glasses! Thank you for the kind feedback, we appreciate it馃槉
Hello Eric,
Please don't hesitate to contact us if you have any additional questions or issues.
Regards,
+1 800-536-7111
TheLensDirectTeam
Thank you so much for your feedback. Your business is greatly appreciated.
Hope you have a wonderful day and remain safe!
Hi there! Firstly allow me to apologize for the experience you had. We look forward to making it up to you as we value our customers. If you can provide me with an old order number, I can assure you that we take your feedback seriously and concerns will be addr...
LensDirect retweeted
In our third episode of Brand Anatomy, eMarketer鈥檚 Jeremy Goldman sits down with Ryan Alovis, CEO of LensDirect, to discuss how his direct-to-consumer (D2C) brand pivoted toward subscriptions to build a profitable D2C business: emrktr.co/3pNBSV3
Hi There Mr Ro! To better assist, we would need to look into your order. Feel free to reach out with your order details.
@EkMadison215 Hi there! I'm so sorry that you experienced delays with your order. We'd be happy to make this right for you. Please give us a call at 1-800536-7111 or email at [email protected] with your order details.
Oh No! I'm so sorry Mr Ro, We're happy to help. Feel free to send your order details to [email protected] or call us at 1-800-753-7111. We look forward to making this right for you!