Lisa (@LisaDSmith) header
Lisa (@LisaDSmith) profile picture

So far, I'm just me. No one else. This is subject to change without notice.

Canada
Joined February 2013
Photo by Lisa (@LisaDSmith)Photo by Lisa (@LisaDSmith)Photo by Lisa (@LisaDSmith)Photo by Lisa (@LisaDSmith)Photo by Lisa (@LisaDSmith)Photo by Lisa (@LisaDSmith)Photo by Lisa (@LisaDSmith)Photo by Lisa (@LisaDSmith)Photo by Lisa (@LisaDSmith)Photo by Lisa (@LisaDSmith)
Dear @AmericanExpress, You can get rid of this 2 hr rule at the #centurionlounges anytime. There are other ways to manage traffic flows but remember we pay for this benefit as part of our membership. Sincerely, #Exhausted and #Exasperated
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If you were going to make an evil lair, a la James Bond Villain level, where would you put it? Asking for a friend.
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Dear @Rogers, After 20 years, we need to break up. While this is hard, you have been taking me for granted. #ItsNotMeItsYou Your plans are outrageously expensive, your service is poor and I realized I have other options. Thanks for everything but it's time to go.
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Does anyone know if @Rogers has a consumer ombudsman service and if so how to reach them? #reallyreallybadcustomerservice #rogers
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Apparently even a manager call back is 3-5 DAYS! This isn't about just getting a cheaper price. This is about being double billed for over 7 months and being canceled even though my account is in perfect standing.
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Replying to @JustinTrudeau
You may as well have said "we're drawing thingamabobs and delivering doohickeys" because everyone knows you will accomplish nothing at best or just make things worse as usual. That's been your entire record. Resign.
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To assist journalists and authors, may I present synonyms for Unprecedented:
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You can actually see the brush strokes layering to create his thoughts. #amazing #vangogh #impressionism @ Immersive Van Gogh Exhibit instagram.com/p/CkqjKekr38v/…
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A wonderful intermission to the fall weather. A little relaxing, some exploring and an all round good time. @ Miami, Florida instagram.com/p/CkLoBiOgZG9/…
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Replying to @LinkedIn
@LinkedIn help! I'm locked out due to a hack but this unlock process is affecting my marketing campaign. #verystressed. Can't log in to get help resources.
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Thanks for the update & help but it is now over 48 hours since I provided my info and we are going into a long weekend. We are all busy but this seems an error in process / procedure. #Nocustomerservice
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It's now over 4.5 days. Support finally reached out but is asking me to resend the documents that are already confirmed received. #stalling #readthewholeticket #stilllockedout
Replying to @cibc
@cibc really, your business investment phone number hangs up on me? Try menu option 4. This is #notbusinessfriendly or the #CustomerExperience I was hoping for.
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Thanks. I have sent the message and FYI, it has since gotten worse. I have now invested an hour trying to access my funds. #bankinghell
It's a good thing I had my coffee this morning or this wouldn't have made any sense. #caffienated #401 #morningdrive instagram.com/p/Cd8d9dhLV7O/…