Liverpool Hope Library & Learning Spaces

We’re continuing to experience a major technology outage as a result of a cyber-attack. This is affecting our website, online systems and services, as well as some onsite services. Our St Pancras and Boston Spa sites are open, and you can find details of the services available, plus what’s on and other useful information and resources here: bit.ly/BLCyberUpdateNov Wi-Fi is available again in most public areas, and we can also take card payments onsite at St Pancras. We anticipate restoring more services in the next few weeks, but disruption to certain services is now expected to persist for several months. Having confirmed that this was a ransomware attack, we’re aware that some data has been leaked. As a precaution, we recommend that if you have a password for British Library services that you use for other websites or services, that you change it on those accounts. The UK’s National Cyber Security Centre (@NCSC) offer excellent advice on staying secure online, including how to create a strong password: bit.ly/BLNCSC We’re continuing to investigate the attack with the support of NCSC, the Metropolitan Police and cybersecurity specialists, and targeted protective measures have already been put in place to ensure the integrity of our systems. We’ll keep updating our social channels and blog as we have more information to share. Thank you for your understanding.