This is the Alerts Page for MediaShout Software. It is a non-reply to page. Please contact us @MediaShout or @MediaShoutHelp
Brentwood, TN
Joined April 2017
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Do you have difficulty with videos not playing or causing crashing after updating to 6.2 or updating Win10. Visit: support.mediashout.com/hc/en…
MediaShout 6.2 build 63 for Mac is now available. This build fixes the crash on launch for some users on Sierra and certain video cards.
MediaShout Version 6.2 (build 62) is now available for Windows and Mac users. This is a free update for existing Version 6 users.
V5 users: we have reports of some issues with Win 10 Creators Edition. We are recommending NOT to update currently. We are looking into it.
UPDATE: the specific video driver (Sept. 2016) for Win 10 Creator's Edition, AMD Radeon, and MediaShout 5 is: support.amd.com/en-us/downlo…
We've seen video playback issues with Windows 10 Creator's Ed., AMD Radeon, and MediaShout 5. Use this video driver: support.amd.com/en-us/downlo…
We have changed our support to improve our service and help more people. Check out the changes here: mediashout.com/changing-supp…