MapQuestHelp (@MapQuestHelp) header
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MapQuestHelp

@MapQuestHelp

Official @MapQuest Customer Support: We're here to get you there! Actively monitored M-F between 8am-5pm MST

 Denver, CO
Joined June 2011
  • Tweets1.7K
  • Following147
  • Followers371
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Photo by MapQuestHelp (@MapQuestHelp)Photo by MapQuestHelp (@MapQuestHelp)Photo by MapQuestHelp (@MapQuestHelp)Photo by MapQuestHelp (@MapQuestHelp)Photo by MapQuestHelp (@MapQuestHelp)Photo by MapQuestHelp (@MapQuestHelp)Photo by MapQuestHelp (@MapQuestHelp)Photo by MapQuestHelp (@MapQuestHelp)Photo by MapQuestHelp (@MapQuestHelp)Photo by MapQuestHelp (@MapQuestHelp)
Hello everyone! We hope that everyone is staying safe. Quick note iOS users: we issued a new update to the app where you can share a route created from desktop then to your mobile device. Please check the App Store to see a pending update from us. *FG
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If you have questions, please contact our team via DM or [email protected]. *FG
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Currently, there are users who are experiencing crashes once they open the app for iPhone users. Our product and development team are working on a fix for this problem. We appreciate your patience while we get this fixed! *FG
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Hello MapQuest iPhone users! We recently discovered an issue with our voice navigation voice which was impacting users who have upgraded to iOS 12. Please visit the App Store to see the most recent update, which should fix this issue. Happy MapQuesting! *AW
We were experiencing some issues with the highlighting route line on the MapQuest app. The issue has been resolved. Please reach out to us if you have questions or concerns. Happy MapQuesting, folks! 🚗💨
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We're back up and running! teapawt.net/MapQuestHelp/status/90…
MapQuestHelp (@MapQuestHelp) profile pictureMapQuestHelp@MapQuestHelp29 Aug 2017
.We're aware of some trouble with My Maps and we're checking them out! Stay tuned.
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.We're aware of some trouble with My Maps and we're checking them out! Stay tuned.
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We're all set! The links are fixed. Thanks everyone, and happy Friday! teapawt.net/MapQuestHelp/status/86…
MapQuestHelp (@MapQuestHelp) profile pictureMapQuestHelp@MapQuestHelp25 May 2017
We're currently experiencing some trouble with links sent from our website to our iPhone app. We're looking into it - stay tuned!
Thank you all for your patience! Our teams are hard at work, and we hope to have a resolution within the next couple of days. teapawt.net/MapQuestHelp/status/86…
MapQuestHelp (@MapQuestHelp) profile pictureMapQuestHelp@MapQuestHelp25 May 2017
We're currently experiencing some trouble with links sent from our website to our iPhone app. We're looking into it - stay tuned!
We're currently experiencing some trouble with links sent from our website to our iPhone app. We're looking into it - stay tuned!
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Happy Monday! Do have any questions or need any help with upcoming travel plans? Let us know - we'd love to chat.
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Hi, Neal. We'd be happy to help. Would you please follow us so we can DM you? *BT
We're sorry to hear about the trouble, Jerilyn. Would you mind following us so we can DM you for more info? Thanks! *BT
Hi, Fred. Sorry to hear that you're having some trouble. Would you mind following us so we can DM you? Thanks! *BT
Hi, David. We've added a new listing for you. It should be live in 1-2 days. Thanks! *BT
We're back up and running. Happy MapQuesting! teapawt.net/MapQuestHelp/status/85…
MapQuestHelp (@MapQuestHelp) profile pictureMapQuestHelp@MapQuestHelp6 Apr 2017
We're currently experiencing some trouble with links sent from our website to our mobile apps. We're looking into it - stay tuned!
We're currently experiencing some trouble with links sent from our website to our mobile apps. We're looking into it - stay tuned!
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Hmm... would you mind following us so we can DM you for more info? Thanks! *BT
Hi, Paul. I'm sorry for the confusion, but we only currently support the US and Canada. We hope to expand soon, though! *BT
Try double-clicking on the map. That should let you zoom in. *BT
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