Mark Ryan (@Mark_v_Ryan) profile picture

Mark Ryan

@Mark_v_Ryan

Director of product @shopify. Ex @intercom, @blooie.

Joined June 2011
  • Tweets265
  • Following267
  • Followers1.1K
17Media
Photo by Mark Ryan (@Mark_v_Ryan)Photo by Mark Ryan (@Mark_v_Ryan)Photo by Mark Ryan (@Mark_v_Ryan)Photo by Mark Ryan (@Mark_v_Ryan)Photo by Mark Ryan (@Mark_v_Ryan)Photo by Mark Ryan (@Mark_v_Ryan)Photo by Mark Ryan (@Mark_v_Ryan)Photo by Mark Ryan (@Mark_v_Ryan)Photo by Mark Ryan (@Mark_v_Ryan)Photo by Mark Ryan (@Mark_v_Ryan)
Just off a lead call Their: 📈Customers expect more 📉 CS teams have less bandwidth 🌀 Unmanaged segments are growing Hiring more CSMs won’t fix it. The future of CS? Automate what doesn’t need 🧑‍🤝‍🧑 so teams focus where it counts. 𝗔 𝗽𝗹𝗮𝗻 𝗳𝗼𝗿 𝗲𝘃𝗲𝗿𝘆 𝗰𝘂𝘀𝘁𝗼𝗺𝗲𝗿!
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“𝗪𝗲’𝗹𝗹 𝗳𝗼𝗰𝘂𝘀 𝗼𝗻 𝗼𝘂𝗿 𝘁𝗼𝗽 𝗰𝘂𝘀𝘁𝗼𝗺𝗲𝗿𝘀.” SaaS companies say this while ignoring 95% of their base. But growth isn’t just in top accounts—it’s with customers you rarely engage. The future? White-glove service for all, powered by automation. We’re on it 🙌
Image from Mark Ryan (@Mark_v_Ryan)
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Happy birthday to an absolute legend. Please please donate to her gofundme. Let's give her the best birthday present we can. #keepciara
KeepCiara (@KeepCiara) profile pictureKeepCiara@KeepCiara13 Jul 2022
🎉The bday girl had a lil breakfast party before heading to hospital for the day. So nice to see her lovely smile & in true Ciara style she sports any head gear very well! 🌈 She is so grateful for all the love, support & well wishes today and always❣ gofund.me/b78326fa
Image from KeepCiara (@KeepCiara)
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Mark Ryan retweeted
KeepCiara (@KeepCiara) profile picture
KeepCiara@KeepCiara30 Jun 2022
Huge thanks to @DubGAAOfficial legend & Ciara’s friend Michael @MDMA_9 for donating his 2011 #AllIrelandFinal Jersey & securing this incredibly generous donation from CEO of @_Arachas_ Conor Brennan. This will make a huge difference to the Ciaras fund & cancer ongoing treatment
Image from KeepCiara (@KeepCiara)
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📣 Canazee Games announces upcoming release of Muskoka: The Board Game canazeegames.ca/blogs/press-…

Canazee Games announces upcoming release of Muskoka: The Board Game

“A fun, family-friendly light strategy game of cottage country adventures” TORONTO, ON - May 26th, 2022. Today, Canazee Games publicly announced Muskoka: The Board Game will be coming to crowdfunding...

canazeegames.ca
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👋 Tweeting for help. A good friend is battling cancer for the fourth time and has a good shot of beating it with our support. She has to travel to the states for treatment and that isn't cheap. Please please donate. They've raised 300k so far #keepciara gofund.me/f3ba0de2
Donate to Ciara Barry: Car T- Cell Therapy In U.S, organized by Claire Lynch

Donate to Ciara Barry: Car T- Cell Therapy In U.S, organized by Claire Lynch

Hi all, thank you for taking the time to read the following. We have set up this… Claire Lynch needs your support for Ciara Barry: Car T- Cell Therapy In U.S

gofundme.com
Mark Ryan retweeted
KeepCiara (@KeepCiara) profile picture
KeepCiara@KeepCiara2 May 2022
Many thanks to @NicolaBardon for sharing Ciara’s story, highlighting her strength and sheer determination to keep fighting @IrishSunOnline #KeepCiara thesun.ie/news/8731671/nurse…
Dublin nurse fighting cancer for fourth time offered lifesaving treatment in US but needs to raise...

Dublin nurse fighting cancer for fourth time offered lifesaving treatment in US but needs to raise...

A Dublin woman who is facing her fourth battle with cancer has been offered lifesaving treatment in the U.S. Nurse Ciara Barry, 36, was diagnosed with a terminal version of blood cancer — High Risk…

thesun.ie
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Mark Ryan retweeted
KeepCiara (@KeepCiara) profile picture
KeepCiara@KeepCiara1 May 2022
Huge congrats to @Katie_t86 on her epic win. A true champ who never gives up just like Ciara. We have gloves signed by the legend herself & will be auctioning to help with fundraising. Please register your interest by sending your email to us via DM #katietaylor #TaylorSerrano
Image from KeepCiara (@KeepCiara)
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Almost half way there in less than a week. That is amazing but there's still another half to fill. Please please donate. Ciara is an amazing human and deserves this chance. gofund.me/ffbf59db
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Ciara is one of the best people I know. If you can donate anything at all it would be amazing. Please please help in any way you can. gofundme.com/f/ciara-mooney?…
Donate to Ciara Barry: Car T- Cell Therapy In U.S, organized by Claire Lynch

Donate to Ciara Barry: Car T- Cell Therapy In U.S, organized by Claire Lynch

Hi all, thank you for taking the time to read the following. We have set up this… Claire Lynch needs your support for Ciara Barry: Car T- Cell Therapy In U.S

gofundme.com
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Mark Ryan retweeted
tobi lutke (@tobi) profile picture
tobi lutke
@tobi22 Apr 2022
#EarthDay: everybody has a part to play in reversing climate change - here is what @shopify is doing (for every RT of this tweet, we will plant one 🌲)
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Inbox is Shopify’s most used chat app. It connects merchants to shoppers everywhere through chat 💬💬 Today we’re excited to connect Inbox to Instagram! This means, when you DM merchants in IG, you can get faster, richer responses from Shopify merchants. apps.shopify.com/inbox
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Mark Ryan retweeted
Rog (@Rogtronic) profile picture
Rog@Rogtronic28 Feb 2022
My friends brother is missing in the Netherlands. If you have a way of amplifying this message I'd greatly appreciate it Thanks #helpusfindEdward #Netherlands #MissingPerson #irish
Image from Rog (@Rogtronic)
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At least @BBCSport didn't spoil the result of the game?
Image from Mark Ryan (@Mark_v_Ryan)
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Very excited to see this ♥️
holyislandfilm (@holyislandfilm) profile pictureholyislandfilm@holyislandfilm6 Nov 2021
Listen to a snippet from writer/ director Robert Manson on @RTEArena. You can hear more in person at the Q&A following our world premiere @CorkFilmFest in the @EverymanCork November 10th, 8.30pm. Tickets still available. See you there. #holyislandfilm rte.ie/radio/radio1/clips/22…
Holy Island

Holy Island

The Cork Film Festival kicks off on Friday. Holy Island, from writer and director Robert Mason, tells the story of David and Rosa, who are trapped in an island town, with little hope of finding their...

rte.ie
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🤝 want to help us? we're hiring product, eng, design, data science, marketers, and more. the problems we're solving will impact communities everywhere shopify.com/careers/search
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I'm making another game! 🎉 This time though, a few things have changed: for one—it's not a video game. Second, I'm making it with my wife and two close friends. For now, here's a peek at what we've been up to—excited to have you all along for the ride! teapawt.net/CanazeeGames/status/14…
Canazee Games (@CanazeeGames) profile pictureCanazee Games@CanazeeGames15 Sep 2021
Summer might be coming to and end, but fear not—we’ve got you covered. More at canazeegames.ca 🚀
Image from Canazee Games (@CanazeeGames)
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pls RT twitter folks do your magic and help someone find their dream job! @InvestNEEngland @Tynetoinvest @Streetpicture @GeoffTChairman @dynamonortheast @Dr_Black
Thoughtworks (@thoughtworks) profile pictureThoughtworks@thoughtworks11 Aug 2021
We’ve some exciting news to share, Thoughtworks is opening a new UK office in Newcastle! Learn more about life at Thoughtworks and see our latest job openings here: thght.works/2VEPoxi #consultantlife #extraordinaryimpact #newcastle
We're hiring in Newcastle - join us!

ALT We're hiring in Newcastle - join us!

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Very looking forward to visiting this in person!
Cheddar (@cheddar) profile pictureCheddar
@cheddar5 Aug 2021
.@Shopify opened a community workspace in Manhattan on Thursday aimed at helping entrepreneurs. chdr.tv/j2o
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Today we're launching our biggest update to @shopify's conversational commerce products in over a year. Shopify Inbox is our new, unified messaging app for customer conversations, and it's free to all Shopify merchants 💬💬 shopify.com/inbox
Image from Arpan Podduturi (@podduturi)
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