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Consulting and training Independent Retailers to unlock next-level profit with ease.

Seattle, WA
Joined March 2016
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Replying to @heystephanie
I believe!!! This tool is AH-mazing, @heystephanie. It's going to allow me to make faster work of pulling together my run of show. Thank you for making it.
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Attn: Brick-and-mortar retailers in WA State, here's what I heard in the press conference update this morning: retailers must select an officer in charge of the social distancing plan in the operations of their business.
Livestream video matters, especially for small retailer and maker. Especially right now amidst a COVID-19 environment of social distancing. Learn how to sell on video. merchantmethod.com/retailtre…
What Customers Say vs. What Customers Do. What can you rely on to guide how you’ll connect with customers? How do you make the best decisions before you invest time and money into the products you sell? merchantmethod.com/retailtre…
Fear of overwhelm and the unknown are all too common for people, both in their personal and professional lives. But when you’re running a retail or maker business, what’s unknown can lead to lost customers, revenue, employees, profit, and cash. merchantmethod.com/retailtre…
Have a habit of trying to be 100% productive 100% of the time and feeling burnt out? It's time for a habit turnaround. merchantmethod.com/retailtre…
Thanks @thealexsheehan for pulling together a great list of ideas.
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The leadership role can feel isolating. It takes a lot of work to hold down the fort, find answers to your business questions, and take leaps toward growth. So many things out of your control but there’s a lot more you can sway… if you know how. merchantmethod.com/retailtre…
Customers are opening their wallets for new things and experiences. As you plan your events for the season — from weekly markets to pop-ups, from art walks to promotional selling events — there are a few key ideas I want you to keep in mind. merchantmethod.com/retailtre…
Fiscal Q2 is around the corner. Managing products, marketing, and projects across multiple seasons can be a bear, especially since product management requires so much of our time. Here's what you need to know in order to tame the beast. merchantmethod.com/retailtre…
When it comes to receiving support as asmall business owner, sharing your operations is more revealing —​ and actionable — than sharing your annual revenue. So how do you handle the administrative work that goes into your retail business? merchantmethod.com/retailtre…
Thinking about opening a studio with shop hours or a brick-and-mortar! I've got your back with two of my favorite tips about executing a successful grand opening. Check out this great article from @meaghanbrophy for @FitSmallBiz! fitsmallbusiness.com/how-to-…
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Whether you plan an hourly schedule, prefer to be guided by gut, or somewhere in between, you’ll want to catch this week's episode! merchantmethod.com/retailtre…
When it comes to mastering accountability, retail entrepreneurs often think the answer lies in time management. But if you need help holding yourself accountable to the business deadlines you’ve set, time management may NOT the kind of help you need. merchantmethod.com/retailtre…
Looking to establish a loss prevention practice or auditing your LP process? This guide by @thealexsheehan for @compliantia is a great place to start! I'm happy to share my thoughts on sales and LP here. blog.compliantia.com/2019/03…
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Did you know that you can reverse engineer the many benefits of planning if you know WHAT you’re working toward and WHY your planning for it? You don't even have to be a naturally organized merchant! merchantmethod.com/retailtre…
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Despite the tips, tricks, and tactics available at our fingertips, Merchants continue to struggle with marketing their businesses for one main reason — marketing is NOT merchandising. merchantmethod.com/retailtre…
For retail managers needing to provide feedback about an employee's performance, correct how an associate is merchandising, or enforce company policy, a new way to approach the conversation might be all that's need to get the desired results. merchant.tips/5