Award-winning unified, cloud-based call center workforce optimization, management, call recording, speech/desktop analytics, quality and performance management.
Los Angeles, CA
Joined January 2010
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LAST CALL! Register today and join an expert webinar with our partner @8x8 on Thursday, May 6th at 12pm EST/9am PST and take control of your #contactcenter scheduling adherence. bit.ly/2RMLsIA
ALT Register now and join us tomorrow for our expert-lead webinar with partner 8x8 to uncover 5 ways to tackle schedule adherence.
#Schedulingadherence affecting the #CX at your #callcenter? Join us next week for a webinar with @8x8 on Thursday, May 6th at 12pm ET/9am PT to get actionable takeaways to help you improve. bit.ly/2RMLsIA
Don’t lose your quality agents! Help your #contactcenter agents suffering from employee burnout by learning how to indentify, support and monitor their issues. bit.ly/3nhPwLE
The #holidays are right around the corner. Are you keeping your #ContactCenter and #HelpDesk employees engaged to keep up with this busy season? Check out our #UltimateGuide 📝 to #EmployeeEngagement . bit.ly/3ncrLnW
#LiveDemo Alert! See the Verint Monet #WFM solution in action - a solution used by organizations around the globe to help drive a seamless #CX. Register now bit.ly/3jAiljS and join us today at 1:00 pm ET/10:00 am PT.
Do your #contactcenter #agents have a perpetual “case of the Mondays”? Read our top 10 tips to maintain #workforceengagement and finish the year strong. bit.ly/3kB2UcM
It's not too late. Join us in 30 minutes for our #webinar to learn how to build a successful #CX budget using #WFM. bit.ly/3iDDFVe
Have you started your #2021planning?
Register here: bit.ly/3iDDFVe and join us next Wed, Oct 21 and learn how #WFM can help you create a #CCTR #budget to help ensure #CXsuccess in the new year. bit.ly/3iDDFVe
#BudgetingTips 📈 Determine top items to consider as you create your 2021 #CCTR budget and the 4 ways #WFM can help you create a budget for a successful #CX in the new year in our webinar next Wed, Oct 21st. bit.ly/3iDDFVe
It’s #contactcenter budget time! Find out the best way to present your #budget to shareholders to get immediate buy-in. bit.ly/2Fi6dWU
Last Chance! Register now and join us today to see how organizations are providing an exceptional #CX while supporting their #remoteworkforce with Verint Monet #WorkforceEngagment, a fully integrated #cloud ☁️solution. bit.ly/2RyIwMo
An agent-centric approach to #contactcenter #qualitymanagement improves employee engagement, customer experience (#CX) and everything beyond. Skeptical? Find out why. bit.ly/3kIG5Dw
Organizations are using #workforceengagement solutions to navigate uncertain times. Join our #livedemo to see how @VerintMonet #WFE leverages #WFM, #QM, and #PM to optimize your #CCTR in today's environment. bit.ly/2RyIwMo
Last chance! Join us tomorrow at 1:00 pm ET for our webinar 💻, where we'll discuss 3 #cloud tools your employees need to provide an impactful #CX with every customer interaction. bit.ly/3jzJ807
#WFE strategies promote empathy to improve interactions, customer satisfaction and #CX. Find out how to create these priceless personal connections. bit.ly/2DNblRY
Looking to implement or improve your #qualitymanagement programs to drive an exceptional #CX and build a culture of brand loyalty with your customers? Read our blog to learn 3 strategies to focus on to help drive the biggest quality improvements. bit.ly/3hAHTNM
#Qualitymanagement is a crucial part of any #CX strategy. While building a #QM team can seem like a lot of work, the benefits a #QM team can bring to your #CCTR or #HelpDesk speak for themselves. bit.ly/2DUZl0i
We're 2 hours away! Register now & join us at 1:00 pm ET today to hear from our #qualitymanagement experts on how your organization can get started with #qualitymanagement to provide a superior #CX and improve operational efficiency with every interaction. bit.ly/3gmp2VO
