Stephen Robertson retweeted
Replying to @veggie_eric
Hi, polyglot speaking here: best way to study any language is
A) 'situational' learning. The way I would explain it is that the brain connects vocabulary with situations. For example, if you always study words at your desk your brain connects the words with that situation (at your desk, in your room, calm environmet - highly artifical situation relative to language) and hence won't be able to retrieve them in the real world situation, at least not fast enough. Learn words in applicable situation. When you mix up words, use nmemonics.
B) Second, always learn new words in set phrases and ideally in different tenses (depending on language) or modalities (interrogatives, commands, questions etc.).
This way, you can bypass grammar. Studying grammar by itself is only useful for writing but having to think about grammar in spoken language is too slow. A) + B) solve that problem naturally.
Also, try to speak fast. This solves many pronounciation issues. The higher data rate (more information per unit of time) gives the listener's brain more clues to piece together what you try to say even without correct pronouciation (as long as it is not too off). This is particular useful in 'tonal' languages like Mandarin or Vietnamese which can be exceptionally hard for Western people to master due to lack of tones in their mother tongues: when you have a language background without tones you're brain outright refuses to differentiate since it was trained to compress income signals. You have to break that mechanism first before you can hear the different tones EXCEPT if you had musical training during young age (D).
(E) Repeat, repeat, repeat: switch to the language you're studying as often as possible. You can talk to yourself if there is nobody around you can talk to. Nowadays you can talk to AI. AI can correct you. The most imortant is that YOU speak.
Above allows everyone to study any language regardless of age. In essence it's how kids acquire language.
However, (D) will make a GIANT difference. So if you want your kid to have it easy studying new languages, make sure it trains on a classical instruments from early age. This will pay enormous dividends in language acquisition.
Extraordinary commitment to their customers and each other at Timpson Livingston. Great service is easy to say but oh so difficult to deliver consistently as this team does. Fabulous start to the day. @sid_hubbard – at Abbots Leigh, England
Gosh, how can we talk so much about the need for productivity when I cannot consistently phone or work online on a train Manchester London or London Bristol Surely the cabling necessary is already largely place? Hopeless connectivity. @UKRailTrack – at South East, England
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Stephen Robertson retweeted
Here’s some brilliant news…..we came 2nd in the UK’s Customer Service Index! It’s amazing to be on a list with so many top companies, and is testament to my incredible colleagues serving customers with so much kindness. (Last week 5% of our transactions were done for free.)
Stephen Robertson retweeted
As a company we are very proud to pay all our taxes. Thanks to the Fair Tax Foundation for accrediting us again this year.
Delighted to announce that Timpson Group has once again secured Fair Tax accreditation. Covers @johnsoncleaners👕and @maxspielmann📸, as well as Timpson outlets
Great timing with #FairTaxWeek approaching
Many thanks to @JamesTCobbler for continued support & #CelebratingFair
Stephen Robertson retweeted
8. Focus on a very small market.
We made our first £1 million by solely focusing on mobile apps, and we made our next few million by focusing on music labels.
Eventually, we then broadened out further but only by focusing on a small subset of the market did we start to win.
Stephen Robertson retweeted
6. Your team knows when someone is not performing up to standard.
They're just waiting for you to make the call.
How you approach this will dictate whether you build a culture of B players or A players.
Stephen Robertson retweeted
I wrote another thing. This time it's about grammar. Sorry in advance. medium.com/@ClareBarry/every…
Stephen Robertson retweeted
Every week we measure how our colleagues are feeling with a little survey. It’s a simple mark out of 10 and takes less than a minute to complete. This weeks average score across the business was 8.3.
Stephen Robertson retweeted
Thanks so much to the whole Keele University community for welcoming me as their new Chancellor. I’m super excited to take on the role, and look forward to supporting the students and staff in the years to come.
Congratulations to James Timpson OBE, who will be the next Chancellor of Keele 👏
@JamesTCobbler is CEO of Timpson, one of the British high street’s great success stories, Chair of @PRTuk, and Trustee of @Tate
James' installation ceremony will take place in June
Stephen Robertson retweeted
As the clocks go forward today we know next week will be a good one for our watch repair business. Twice a year we get a boost as customers dig out their old watches and clocks to alter the time, and often notice they need repairing. We don’t complain!
Stephen Robertson retweeted
This is Lytham Timpson, our second smallest shop in the company. The smallest is Victoria Station which is half as small again!
Stephen Robertson retweeted
Thanks Rosie for explaining how recruiting great people from prison helps you and the team @theCOOKkitchen
✨@Rosie1Brown is the first woman to Chair a prison Employment Board & Co-CEO of @thecookkitchen.
Her role will shape the future of the boards as they roll out to 91 prisons by April 2023, helping to cut crime & protect the public.
Full video: youtu.be/MKMNAEiNVw8
#IWD2022
Interview with Rosie Brown, the Co-CEO of COOK & the first woman to Chair a prison Employment Board
Stephen Robertson retweeted
The most important event in my time as a leader was recruiting my first prisoner Matt 18 years ago. Setting up Employment Advisory Boards, and now rolling them out to 91 prisons, is the second most important thing I’ve done. Here is some more information on how you can help.
One of the best ways to prevent someone reoffending is if they have a job.
Employment Advisory Boards will be rolled out in 91 prisons by April 2023 supporting more prison leavers in getting a job.
@JamesTCobbler explains the benefits⬇️
More info ➡️ bit.ly/3pzYfw1
Employment Advisory Boards
Stephen Robertson retweeted
This morning Zak cut the ribbon on his new shop we’ve opened in Helsby. The good news for Zak is it’s his first management role. The bad news for Zak it’s now our new local Timpson shop…only 5 minutes from our home! Good luck on your new adventure Zak.
Stephen Robertson retweeted
Top 10 UK companies for customer service revealed….it’s good to see we made it to number 5 in the survey. My amazing colleagues deserve all the credit for this achievement. thisismoney.co.uk/money/news…
Stephen Robertson retweeted
Running a happy ship is the best resolution of all. This is my last Times article before I hand over to my friend Julian Richer. Thanks to everyone for their positive feedback over the last 42 articles, reaffirming kindness in business has wide support. thetimes.co.uk/article/runni…

















