The National Health Insurance Management Authority (NHIMA) is established pursuant to section 4 of the National Health Insurance Act No. 2 of 2018.
Zambia
Joined November 2021
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We are excited to introduce the NHIMA Customer Care WhatsApp Chat Line; a faster, more convenient way to reach us for support.
Now you can chat with us directly on WhatsApp for:
- Inquiries
- General information
- Member support
WhatsApp Number: +260 957 599 706
YOUR HEALTH. YOUR BENEFITS. YOUR NHIMA.
Here is a link to a short explanation on what NHIMA covers: facebook.com/share/v/1Dot52m…
#LeavingNoOneBehind
Don’t wait for a medical emergency
Check your account status today!
#NHIMA
HAPPY 62ND INDEPENDENCE DAY, ZAMBIA!
Today, we celebrate the freedom, unity and resilience that define our great nation.
As we reflect on our journey and look towards a brighter future, NHIMA remains committed to advancing Universal Health Coverage and improving access to
Stay compliant with NHIMA and protect yourself and your family from unexpected medical costs.
Submit your October 2026 NHIMA returns & contributions before the 10th of November 2026 , to keep your health coverage active.
What does this mean for you?
Public and faith-based healthcare providers: Dental services are fully covered.
Private healthcare providers: A 50/50 co-payment applies. NHIMA covers 50% of the NHIMA tariff, while the member pays the remaining 50% of the cost of covered dental
services.
For clarification on your benefits, call the NHIMA toll-free helpline on 8000.
NHIMA – Leaving No One Behind.
#NHIMA #MythVsFact #DentalCare #NHIS #LeavingNoOneBehind
YOUR HEALTH. YOUR BENEFITS. YOUR NHIMA.
Did you know that the National Health Insurance Scheme provides access to a range of covered healthcare services through accredited healthcare providers?
Understanding your benefit package helps you make informed decisions about your healthcare. Know what is covered, understand the applicable conditions, and always seek services from NHIMA-accredited healthcare providers.
Here is a link to a short explanation on what NHIMA covers: facebook.com/share/v/1Dot52m…
#LeavingNoOneBehind
Don’t wait for a medical emergency
Check your account status today!
#NHIMA
Seven years of building, transforming and expanding the National Health Insurance Scheme and the journey continues.
As we commemorate NHIMA’s 7th Anniversary, we celebrate milestones that reflect our growing reach, digital transformation and commitment to improving
access to healthcare:
Over 4.2 million principal members registered
Over 2.2 million beneficiaries registered
Over 1.2 million member biometrics harvested
Over 13 million claims processed
99% of claims submitted electronically
48 hours turnaround time for pre-authorisation
Share your experience using NHIMA.
We value your feedback.
youtu.be/PjMW69N8v3o
Incase you missed our NHIMA Insights: Understanding the NHIMA benefit package Seminar on 9th September, 2026, here is a recording of the seminar:
youtu.be/jxCRoZ-ozK0
