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Net Promoter

@NetPromoter

Net Promoter® is both a loyalty metric and a discipline for using customer feedback to fuel profitable growth in your business.

 iPhone
netpromoter.com
Joined January 2009
  • Tweets2.1K
  • Following1.1K
  • Followers3.1K
Thanks @jaffejuice @JaapWilms @ColinShaw_CX & Jill @brandbiology the best @ #cx2014 – at Manchester, England
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Net Promoter retweeted
Ian Williams (@CustExpMan) profile picture
Ian Williams@CustExpMan11 Aug 2014
Replying to @Satmetrix
@Satmetrix @NetPromoter Conference at #CFC on 10-11/09 with me talking about "Customer Experience - The Bottom Line" bit.ly/netpromoterCFC
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Net Promoter retweeted
Ian Williams (@CustExpMan) profile picture
Ian Williams@CustExpMan11 Aug 2014
Replying to @Satmetrix
@Satmetrix @NetPromoter Conference at #CFC on 10-11/09 lnkd.in/dRH3iX3 - I'll be talking about "CX - The Bottom Line"
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Net Promoter retweeted
Ian Williams (@CustExpMan) profile picture
Ian Williams@CustExpMan11 Jul 2014
Who will win #WorldCup2014? Cast your vote and get £500 off #CEX conference at #CFC! bit.ly/1nkbyut
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Who will win #WorldCup2014? Cast your vote and get £500 off #CEX conference at #CFC! bit.ly/1nkbyut
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Richard Owen (@rmowen) profile picture
Richard Owen@rmowen11 Jul 2014
ow.ly/z2ZFY Pick the World Cup Winner and get 500 quid off the London Net Promoter #NPS Conference #CEX at #CFC! 50/50? Really?
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Social first! It's a journey, not a destination... & why you should know it buff.ly/1nZXgLR via @iSocialFanz, advice from @valaafshar
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Our YTD @NetPromoter score is 93.15. That's great service!
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Net Promoter retweeted
Satmetrix (@Satmetrix) profile picture
Satmetrix@Satmetrix30 Jun 2014
Do You Want To Be "Liked" or Loved? by Deb Eastman -bit.ly/1nWzRuU #cem #socialmedia @GallupNews
Image from Satmetrix (@Satmetrix)
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I'm celebrating #onetweetyear by tweeting a machine for a shirt #M5 #4284
Image from John McCauley (@JohnMcCauley)
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Net Promoter retweeted
Genroe (@Genroe) profile picture
Genroe@Genroe22 May 2014
My New Blog Post - The Perfect Net Promoter® Survey Design - #NPS #NetPromoter - bit.ly/1ohfonb
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#wristwatchwednesday
Image from Denise Wymore (@denisewymore)
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Net Promoter retweeted
Amy Downs (@voxeoamy) profile picture
Amy Downs@voxeoamy1 Feb 2013
Replying to @Aspect_Cloud
@Voxeo - we got it right! @robertrichman on culture "Humor is Your Strategic advantage." #satmetrixnetpromoter
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#satmetrixnetpromoter FirstService - "we lose value by minimizing feedback from lost prospects & over emphasizing current customer feedback"
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Your ONLY credible spokesperson is your CUSTOMER! - @JaffeJuice #SatmetrixNetPromoter #custserv #cxp
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Net Promoter retweeted
Don Peppers (@DonPeppers) profile picture
Don Peppers@DonPeppers31 Jan 2013
#SatmetrixNetPromoter @jaffejuice Wise words: The only credible spokesperson is your customer. And customers know this.
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:-) “@jesscot: napkins at the #satmetrixnetpromoter #NPS conference @ Eden Roc Renaissance Miami Beach instagr.am/p/VKZFR1s7wp/”
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Delighted to hear @WendySLea share about @GetSatisfaction at #SatmetrixNetPromoter
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Net Promoter retweeted
Don Peppers (@DonPeppers) profile picture
Don Peppers@DonPeppers31 Jan 2013
#satmetrixnetpromoter @BobbiAtDell Highly engaged employees deliver twice the customer NPS as others.
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Net Promoter retweeted
1440 (@1440io) profile picture
1440
@1440io15 Aug 2012
Read how @NetPromoter Score is about to take eCommerce by storm. #thefuture cloudconversion.com/blog/net…
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