Joined March 2019
Early Warning System for DTC brands - a look back at MVMT, a fashion watch disrupter odintext.com/blog/2019/10/23…
Great chat with @TomHCAnderson about how he got interested in #analytics, his experience with @NextGenMR and missed opportunities for corporate researchers. Watch below or wherever you get your #podcasts \m/ #ai #textanalytics #mrx youtu.be/dSCaDcXl9Bs
1
3
5
3.Surveys and polls are inaccurate, upgrade to OdinAnswers Free Now! mailchi.mp/odinanswers/2020n… #MRX #CX
2
2
The #1 Text Analytics Platform Free for the Rest of the Year mailchi.mp/odinanswers/2020n… #CX #MRX #VOC
2
3
Thanksgiving CyberMonday Text Analytics Offer odinanswers.com/contact/ for our #MRX #CX #VOC friends
1
2
2
1 in 5 online Customers have had a #Support/#CustServe Fail. A few options to help you better listen and serve your customers at this time odintext.com/blog/2020/4/8/l… #MRX #CX – at Stamford, CT
2
4
Customers most closely associate the current situation with their experience during 9/11. A few options to help you better listen... odintext.com/blog/2020/4/8/l… #customerexperience #customerservice #customercentricity #CustomerSupport
2
4
RT@TomHCAnderson 1 in 5 online Customers have had a #Support/#CustServe Fail. A few options to help you better listen and serve your customers at this time odintext.com/blog/2020/4/8/l… #MRX #CX
2
4
Customer Listening During Covid-19
#IACRC Attendees - Take the @OdinAnswers 1 Million Comment Challenge! odinanswers.com/onemillionco… #MRX
1
8
Enjoying @gentsgazettede presenting at #IACRC. @OdinAnswers we believe Digital First #D2C Companies hold the key to the future! ;) #MRX
2
3
Open to #CRC2019 attendees. How much are your comment data costing you? Process up to 1 Million records FREE! #IACRC #MRX – at Florida, USA
2
2
9
😢 Fake reviews make us sad 😢 Fake reviews in the news - FTC Settles with Sunday Riley - odintext.squarespace.com/blo… #MRX #reviews ( Thanks @jonfingas @craigbloem )
Visualizing Low NPS VS High NPS industries highlights a common problem odintext.com/blog/2019/8/27/…
"You can understand all of my words and still not understand what I mean." - @iangjacobs Great piece in @destinationCRM 👏 #CX #TextAnalytics #mrx
1
It may be that there are 100,000 people who could go solve this problem if they knew about it, if they’re motivated by it. But of those 100,000, you may be the only one who knows about it, can assemble the resources, and wants to do it. 🎧: bit.ly/2Rjery4
5
2
15