@OrigamiUx

#UX researcher. views are my own. 〽️ Go Blue. She/her.

 Detroit, MI
Joined March 2019
  • Tweets1.5K
  • Following2.2K
  • Followers3.4K
205Media
Happy Thanksgiving/Day of Frustration for Lions fans
Detroit lions logo. Meme reads Detroit lions, making it hard to be thankful since 1929

ALT Detroit lions logo. Meme reads Detroit lions, making it hard to be thankful since 1929

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At my kids' dentist, nearly any relative can get permission to discuss their medical info.... except a father #wtf
screenshot of dentist form with input fields for account permissions. dropdown shown for Relationship to patient that lists mother, stepfather, foster father, grandfather but not father

ALT screenshot of dentist form with input fields for account permissions. dropdown shown for Relationship to patient that lists mother, stepfather, foster father, grandfather but not father

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Courtney D retweeted
GMACCASH@GmacCash8 Sep 2023
We The #Lions @DetroitLions
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I absolutely love @Delta’s mobile app but it’s proof that even great apps have issues and need #UX ppl. I have plane tickets booked and I’ve been waiting for a big sale on upgrades. Last night was the night and I pounced. I clicked to purchase, picked the new seats and… 🧵
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I’m now yelling at no one and taking notes because I know I’m going to rant about this online. In switching to my notes app I notice I have a text. My phone was on DND so I had missed it. It’s my credit card letting me know of suspected fraud with Delta. They declined my card…
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I go through all the “it’s not fraud” steps and try delta again. It seems to work. I get an email receipt. Also get a 2nd text saying I need to call Delta or it may get declined again. All this because you can’t add a new credit card in a checkout flow when you have saved cards
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The most insane thing I ever saw during my time in public safety #govtech was a person passed out in a fountain at a user conference. Didn’t realize I should be grateful no weapons were involved. #wtf reuters.com/investigates/spe…

At Taser maker Axon, ex-staff say loyalty meant being tased, tattooed

Inside Axon, the maker of Taser electroshock guns, workers take hits from the company’s weapons or get inked with its logos. Axon says it’s all voluntary.

reuters.com
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a PM listening to research results knowing the recommendations are all out of scope
Charles Patterson
@CharlesPattson25 Aug 2023
When you’re just trying to do some design work and your PM is in your Figma file like:
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Is there anything more pointless than unchecking this checkbox?
Unchecked checkbox with message "Receive important news and updates from [text removed]"

ALT Unchecked checkbox with message "Receive important news and updates from [text removed]"

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I got a dream job offer that I had to turn down because they revoked remote work and said I’d have to move to SF. (nope) The day I declined it a friend was helping rescue a dog. The dog seemed sad and I was sad. So now I’m proud a dog mom instead of a proud FAANG #UXR (winning)
Yellow Labrador chilling on a floor pillow

ALT Yellow Labrador chilling on a floor pillow

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This whole #TwitterX rebrand comes off like he’s accepted that his user base now = his personal fanboy army of edgelords + cryptobros
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Not going to be worried about AI taking over #UXR until my transcripts stop looking like this
Screenshot of text that reads Hey doctor schools like jagger source like I got stung by college church. I got some stuff on deck OK primarily for men

ALT Screenshot of text that reads Hey doctor schools like jagger source like I got stung by college church. I got some stuff on deck OK primarily for men

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Yes that’s real. The only correct word in it is “OK”
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+1 to this article. I’ve been living on subflooring without a kitchen for 8+ months because of @Homesite lowballing water damage repairs. I had 3 repair bids, all over $100k. An adjuster approved the full scope. But SOMEHOW material quality got downgraded so they could pay $40k
The Washington Post
@washingtonpost11 Mar 2023
Exclusive: In the wake of Hurricane Ian, regional insurance companies have limited payouts to policyholders by altering the work of adjusters that assess damaged homes, The Post found. As a result, homeowners are left footing much of the bill for repairs. wapo.st/3ZGDgrl
Exclusive: Hurricane Ian payouts far below damage estimates, documents and insiders reveal. A Post investigation found that at least a dozen policyholders had claims cut by up to 80 percent.

ALT Exclusive: Hurricane Ian payouts far below damage estimates, documents and insiders reveal. A Post investigation found that at least a dozen policyholders had claims cut by up to 80 percent.

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They’ll also demand the right to inspect your house and will send you threatening letters until you get their inspection no matter how many times you tell them the work hasn’t started because YOU HAVE NOT BEEN PAID
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While you’re at stress level 11, microwaving Mac n cheese 5/7 days a week, take some meds and practice your Happy Voice with everyone. Because the moment you come off like any of this bothers you, you will be hung up on and no one will call you back
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