Pennsylvania Gaming Control Board

To protect the interests of the gaming public, the PGCB holds gaming operators to the highest standard. But sometime an issue or error arises. We are here for you and ask that you report any matter to us. If you’ve experienced an issue with a PA licensed gaming gaming operator, you may request an investigation by submitting a formal complaint or dispute through our website. WE DO NOT COMMUNICATE ABOUT COMPLAINTS OR DISPUTES VIA SOCIAL MEDIA. To open a case, you must: • Submit the correct electronic form within 30 calendar days of the incident • Provide your full name and contact information — we do not accept aliases or anonymous submissions • Include detailed information, such as screenshots or emails with the operator Once filed, your case will be assigned to an investigator who will follow up directly. Access the forms here: gamingcontrolboard.pa.gov/ga…

What actually happens behind the scenes of a gaming machine? Host Doug Harbach talks with Charles Leister, a manager in the Pennsylvania Gaming Control Board’s gaming lab to break down Random Number Generators, the differences between casino slot machines and Video Gaming Terminals (VGTs), what Pennsylvania’s 85% minimum payback requirement really means, and how the Gaming Control Board’s lab ensures machines meet regulatory requirements. Listen now on all major podcast platforms or watch on PGCB YouTube. youtu.be/oh9-YFwHbcY

During Responsible Gaming Education Month, Behind the Bets in PA explores problem gambling, available resources, and where to turn for help with Josh Ercole, Executive Director of the Council on Compulsive Gambling of Pennsylvania. Find this episode on all major podcast platforms or watch on the PGCB YouTube channel now: youtu.be/ofAmD27dkn0

As football season gets underway, PGCB Sports Wagering Supervisor Wes Davenport joins Behind the Bets in PA to discuss the rise in sports wagering, differences between NFL and college football betting, restrictions on college prop and micro bets, the importance of using regulated sites, and responsible gambling tools.  Find this episode on all major podcast platform or watch on the PGCB YouTube channel: youtu.be/70Bm0M0NmZ0

In this episode of Behind the Bets in PA, host Doug Harbach sits down with PGCB Commissioner George Dunbar to discuss his path to the Gaming Control Board, including his background as a State Representative and a former poker player. Listen on all major podcast platforms or watch on the PGCB YouTube channel: youtube.com/watch?v=zRKraic2…

What does the Pennsylvania Supreme Court's recent skill games ruling mean for the future of gaming in the Commonwealth? On this episode of Behind the Bets in PA, host Doug Harbach speaks with Representative Pat Harkins, Majority Chair of the House Gaming Oversight Committee, about skill games, legislation, problem gambling, and the evolving gaming landscape in Pennsylvania. Watch on YouTube or listen on your favorite podcast platform. youtube.com/watch?v=5QLdK_Cc…

Less than 24 hours after the Pennsylvania Supreme Court issued its decision on skill games, host Doug Harbach sits down with PGCB Chief Counsel Steve Cook to discuss the ruling. The conversation also explores the growing role of prediction markets and the questions they raise for the gaming industry. Listen now on all major podcast platforms or watch on PGCB YouTube. youtube.com/watch?v=0MrQ6OZz…

The Pennsylvania Gaming Control Board has approved Parx Casino Shippensburg’s updated table games setup. For details on the approved changes, view the casino’s meeting presentation here: ow.ly/r49G50XuSry

The Pennsylvania Gaming Control Board has officially approved Happy Valley Casino’s plans for slot machines and table games. To learn more about what’s ahead for the casino, view Happy Valley’s meeting presentation here: ow.ly/Whg250XuhK4

October proved to be a milestone month for Pennsylvania’s iGaming industry, with revenue climbing to $251,097,586. This marks the highest monthly total ever recorded for iGaming, surpassing the previous record of $238,220,161. Find the full revenue report here: ow.ly/Ok3l50Xu51q

The PGCB public Board Meeting will take place Wednesday, November 19th at 10:00 AM. Join us in person or tune in via the live stream on YouTube. Find our channel ➡️ ow.ly/r4hP50Xt2wV

The Pennsylvania Gaming Control Board will conduct a public input hearing regarding the renewal of the Hollywood Casino York license on Thursday, Oct 30, 2025 at 10:30 AM ET. The hearing is open to the public and will be livestreamed. For additional details and to watch live, please visit: gamingcontrolboard.pa.gov/ab…

If gambling is affecting your life, support is just a call away. 1-800-GAMBLER is free, confidential, and available 24/7 in Pennsylvania. Trained professionals answer every call and connect individuals with treatment, support, and self-exclusion options. Learn what to expect when calling 1-800-GAMBLER 🔗 playpennsylvania.com/news/wh…

The Pennsylvania Gaming Control Board approved three consent agreements today, totaling $72,000 in fines involving violations at a Video Gaming Terminal establishment and two casinos. The Board also placed 11 individuals on its various Involuntary Exclusion Lists, prohibiting them from gambling in PA. Three of those individuals were cited for leaving minors unattended in vehicles while gambling. Read more: ow.ly/xY2B50XgrCu

The Pennsylvania Gaming Control Board will hold its public meeting on Wednesday, October 22nd at 10:00 AM on the 2nd floor of the Strawberry Square Complex in Harrisburg. The meeting is open to the public. Join us in person or via livestream. Meeting details and livestream access are available at ow.ly/6rhx50Xf9LQ

Pennsylvania iGaming has surpassed $11B in lifetime revenue, with September adding $283.7M. Read more: ow.ly/BXBX50Xf9PV