Paddy Haversham-Quaid (Quaid-Toole)

After 5 months of waiting, I contacted Stellantis Customer Care again today hoping for an update or escalation. Unfortunately, I was told I could not speak to the technical team, and the call ended abruptly without resolution. #CustomerService #Stellantis #Fiat #ElectricVehicle

I understand that technical issues can take time, but this situation is now unreasonable. I am simply asking for clarity, escalation, and a path to resolution. #CustomerService #Stellantis #Fiat #ElectricVehicle

I’m really disappointed with the level of customer support from Stellantis. My Fiat 500e has now been non-operational since December and has been in garages since 25 November. Despite this, there is still no confirmed diagnosis #CustomerService #Stellantis #Fiat #ElectricVehicle