We are the Patient Experience team at Portsmouth Hospitals. Passionate about improving services and care and getting it right. #ProudtobePHU #workingtogether
Joined October 2019
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Today, we launched cohort 3 - Patient Experience Ambassadors.
Over 30 members of staff joined us to learn more about our services. Huge thanks to our speakers who did an amazing job sharing their services and lived experiences @PHU_NHS @Suemetcalfe12 @anntham34 @LizRix_PHU
Continued. Thank you to @FLO_PHU @VoluntaryPHU @ALWainwright1 Kay, Keith, Connie, Tracy, Elaine & charlotte @Sophieslegacy10
Patient Experience Team PHU retweeted
Happy Friday!
This morning our team gathered round the computer to watch the amazing Charlotte of @Sophieslegacy10 talk about provisions in hospital for parents and carers on @BBCBreakfast!
Thank you to Charlotte and her amazing Volunteers for all you do at @PHU_NHS 💛
Patient Experience Team PHU retweeted
Lovely session with our Admiral Nurse for Dementia, Marilyn Duffin, showcasing new resources the team have available for patient’s activities. Talking through ‘This Is Me’, sharing ideas &future plans 🎉#excitingtimes #workingtogether #proudtobeaFLO #proudtobePhU @PatientExpPHU
Thanks to Joanna Valentine @NatMuseumRN, who spent the morning with us to help us develop Chatterboxes for @PHU_NHS patients.
We were joined by @FLO_PHU, Marilyn, Admiral nurse & @ALWainwright1 to discuss and share ideas for activities and artefacts for inclusion.
A great opportunity for someone who wants to help influence & improve safety in health care. Application details below 👇
It's time for our #JobOfTheWeek!
We're recruiting a Patient Safety Partner, in a volunteer position that will provide a patient voice for the safety agenda at PHU.
Find out more and apply here 👉 ow.ly/FQMi50Slu1G
We're recruiting volunteer patient safety partners (PSP), an exciting new role that aims to empower patients and carers.
As a PSP you will work alongside staff to improve safety.
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For more information or to apply, please visit bit.ly/4ch0bPV
Join our IBD team along with @CrohnsColitisDO at their coffee morning this Saturday, 15 June at the QA hospital
Patient Experience Team PHU retweeted
Today some of us are in B level restaurant here to say Thankyou to all our nurses! #NursesDay
Fantastic start to #PatientExperienceweek by celebrating cohort 2 of our Patient Experience Ambassadors. Colleagues shared their QI projects to improve patient experience #ProudtobePHU
Thanks @anntham34 @Suemetcalfe12
@ALWainwright1 @VoluntaryPHU @FLO_PHU @PHU_NHS
Thank you to all our wonderful volunteers 🙌 #bearayofsunshine
Today is Volunteer Recognition Day, a celebration of those who selflessly benefit the lives of others. We are privileged to have such a vibrant community of volunteers here at PHU #BringingARayOfSunshine ☀️ @VoluntaryPHU @LizRix_PHU @helpforce @anntham34 @PHU_NHS @PatientExpPHU
Congratulations Tina! What an achievement
@FLO_PHU
Congratulations to our fabulous Family Liaison Officer Tina 🥳
#ProudToBePHU
Patient Experience Team PHU retweeted
We’re eagerly waiting at the @QEIICentre for all our guests to arrive at this year’s #OurHealthHeroes Awards!
Thank you to everyone who’s supported us this year 👏🏽
ALT Our Health Heroes Awards
Exciting afternoon at the #OurHealthHeroes awards hosted by @skillsforhealth fingers crossed for our FLO Tina, flying the flag for PHU
@FLO_PHU @LizRix_PHU @anntham34 @PHU_NHS @LauraWhite2549 @Suemetcalfe12
Patient Experience Team PHU retweeted
Wow! Another year of our FLO service has whizzed by and this week we are celebrating four years 🎉🎉 it is both a rewarding and privileged role to support our amazing patients through their journeys. Highlights this year include over 5100 provisions of wellbeing support 🎉
Patient Experience Team PHU retweeted
Lucky to bump into the lovely Snowy this morning 😍Always brightens our hearts to see our awesome four-legged volunteers cheering up everyone’s day 🤗❤️ 🐕 #proudtobePHU @PatientExpPHU @VoluntaryPHU @PetsAsTherapyUK
Patient Experience Team PHU retweeted
Meet Oakley, the newest member of our @PetsAsTherapyUK team!
Volunteer Julia and Oakley shadowed Molly for their first shift and had a great time.
They will be going to C1 on Mondays to bring smiles to the patients on the ward.
Look at her big eyes! Welcome to the team! 🐾🐶
📣 Come and join us 📣
@PHUptsafety are looking for individuals to join us as a volunteer patient safety partner.
To find out more and apply, please visit the link below
bit.ly/4b6Hsqx
We are looking for feedback on the experiences of nursing care plans from trans and non binary patients.
Please complete a short, anonymous survey via the link below
bit.ly/47MAPXt
#LGBTQIA #transcare #patientvoice
PALS have launched #shiningstars where patients & carers can nominate @PHU_NHS staff for those who have gone above and beyond for their patients.
Messages & staff names will be added to the PALS Christmas tree to recognise their hard work and care provided
