Director of Operations @ROCCHousingTech Customer service enthusiast, software innovator, retro geek https://teapawt.net/t.co/oyx8JyqENU
Brighton
Joined April 2014
- Tweets2.3K
- Following4.5K
- Followers4.6K
- Likes1.7K
Any #Banksy experts in #Crawley. Seen this today in Southgate. I’m no banksy expert but looks pretty good. @crawleynews24
Pete Luck @ ROCC retweeted
Housing Digital talks to @Thirteen_Group 's Head of Repairs, Stephanie Lawlor, to find out why they decided to overhaul their repairs system – and how it’s paying off for them in an increasingly digitised world.
#ukhousing #socialhousing #assetmanagement
housingdigital.co.uk/thirtee…
Pete Luck @ ROCC retweeted
Meeta Patel explains how last December @ROCCHousingTech held its most successful repairs and maintenance event ever - despite the ongoing pandemic.
#ukhousing #socialhousing #repairsandmaintenance
housingdigital.co.uk/r-expo-…
Pete Luck @ ROCC retweeted
Thanks @housingtech for the coverage in the January edition - striving for that extra 20% @PeteLuckROCC @ROCCHousingTech #tech #repairs #DigitalTransformation #ukhousing
Great night last night at @Tulleys_Shock for the pumpkin picking.
Looking forward to coming along to the haunted cinema soon.
Pete Luck @ ROCC retweeted
Just making sure that you didn't miss out on reading how we helped Thirteen group revolutionise their repairs and maintenance operation, helping them save £500k in the process. linkedin.com/pulse/thirteen-…
Pete Luck @ ROCC retweeted
Thanks to @SashaDeepwell for a great presentation and to all our attendees at this morning's #HousingDigitalSocial #ukhousing @PBrotherhoodPR @Alertacall @ROCCHousingTech @JigsawHG @RiversideUK @ruralhousingni @AllcockSteve01 @Housing4Women @LiamJTurner @TriPartum
Pete Luck @ ROCC retweeted
If you want to stay on top of technology in social housing, make sure to sign up to our weekly newsletter. #socialhousing mailchi.mp/5c97410354f7/rocc…
Pete Luck @ ROCC retweeted
ROCC have helped Thirteen Group on their digital transformation journey. This journey has seen 'Right First Time' and customer satisfaction figures increase and has also seen savings of £500k. linkedin.com/pulse/thirteen-…
Pete Luck @ ROCC retweeted
In case you missed our last post. click below to read Volume 2 of R-Insights, our newest publication for social housing and ROCC insights. #SocialHousing paperturn-view.com/uk/rocc/r…
Pete Luck @ ROCC retweeted
Meet Meeta, ROCC’s Marketing Manager. You’ll find Meeta curating content for ROCC as well as constantly keeping on top of news, trends and market information within the social housing sector. She also leads many of our webinars.
Pete Luck @ ROCC retweeted
Pete Luck @ ROCC retweeted
Make sure not to miss out on our newsletters which will cover everything from insights & trends within social housing to company updates. You'll be kept up to date weekly with the latest technology news for the sector. mailchi.mp/5c97410354f7/rocc…
Pete Luck @ ROCC retweeted
In July's edition of Housing Technology find out how Thirteen Group automated their out-of-hours service and cyclical programmes with ROCC's housing repairs system.
teapawt.net/housingtech/status/128…
Read all about it! The new July issue of Housing Technology is out now. If you’re not already subscribed, you can sign up for free on our website ow.ly/RqTk50AyFHA #ukhousing #housing #socialhousing
Pete Luck @ ROCC retweeted
If Customer Satisfaction is important to your business then getting repairs 'Right First Time' is critical. To find out more, register for our free webinar on Repairs Reporting - Getting it "Right First Time".
attendee.gotowebinar.com/reg…
Pete Luck @ ROCC retweeted
The free webinar is next Wednesday so it's not too late to register!
Getting repairs 'right first time' is high up on many organisations' priority lists. Register for our free webinar to learn how to utilise the customer portal to make sure you are reaching these targets and increase your customer satisfaction attendee.gotowebinar.com/reg…
Pete Luck @ ROCC retweeted
How can you remove the language barrier between your housing organisation and some of your customers when it comes to reporting a repair? Find out by registering for our free webinar, Repairs reporting - Getting it 'Right First Time' attendee.gotowebinar.com/reg…
Pete Luck @ ROCC retweeted
Enjoyable Ideas Lab @CIH_events exploring successful strategies for improving #digital engagement & resident #communication during #COVID with @Alertacall @ROCCHousingTech #tech #socialhousing #ukhousing
So proud that our team at @ROCCHousingTech were involved in achieving these great results with Thirteen Group.
A true partnership and such an amazing team at @Thirteen_Group
Significant savings & efficiencies from @ROCCHousingTech for the #repairs service @Thirteen_Group with customer satisfaction at record levels & Right First Time fixes soaring to 98% @housingtech #tech #ukhousing #socialhousing
Huge thanks to a good friend and an outstanding housing technology consultant. Inspiring leadership being shown by Peter Court and an unwavering commitment to the success of our team at @ROCCHousingTech this week.
